Ford Storage and Moving Company
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Customer Reviews of Ford Storage and Moving Company
We analyzed and organized the customer reviews of Ford Storage and Moving Company in Council Bluffs, IA using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Ford Storage and Moving Company based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“they provided excellent service ”
“quick unloading service ”
“great service provided ”
“loaded trailer super fast ”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“they were not punctual”
“fairly quick loading time ”
“completed unloading efficiently under 30 minutes”
“always honor appointments”
3. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“hard to communicate”
“clear instructions about check-in ”
“lack of communication and no notification of return”
“couldn't explain lease rejection”
4. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“finished unloading remarkably fast ”
“unloading was fast and easy”
“move was very slow”
“service was fast ”
5. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“rude behavior”
“they are friendly”
“staff was friendly/courteous”
“they are friendly”
6. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“recommend this company and would hire again ”
“would use them again for quick service ”
“will take business elsewhere”
“would never hire them again”
7. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“driver was disrespectful”
“very unprofessional delivery team ”
“they acted aggressively and disregarded safety”
“conducted themselves well during delivery ”
8. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“believe nothing will be done”
“don't want to fix damages made to home ”
“company fixed delivery issues well”
“tried to deny the damage and blame us”
9. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“damages made to home and delivered damaged furniture ”
“damaged wall and floor by rushing”
“cuts and dents in my vinyl floor”
“multiple marks on walls”
Customer Insights
Local Move Duration: 1 hours from 14 reviews
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
Council Bluffs Moving Services
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