PODS Moving & Storage, headquartered in Cedar Rapids, Iowa, has been a leading industry player for nearly 25 years. With 3,000+ associates and international services in Canada, Australia, and the United Kingdom, PODS provides personalized moving and storage solutions for residential and commercial customers. The company offers multiple container sizes, pay-as-you-go pricing, and adjustable scheduling, giving customers the flexibility to control their move. Additional services include packing supplies, car shipping, and connections to trusted local labor providers. Move.org recognized PODS as the best moving and storage container company of 2023.
PODS Moving & Storage
based on 135+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About PODS Moving & Storage
Additional Cities Served: Iowa City, Coralville, Anamosa, Iowa Falls, Mount Vernon, Dyersville, TiffinShow More >
Moving Services
- Local Moving
- Long-Distance Moving
- Storage Services
- Packing & Loading Assistance
- Moving Supplies
- Car Shipping
- Moving and Storage Supplies
- Packing and Loading Support
- Move In Services
- Safely ship your vehicle
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Customer Reviews of PODS Moving & Storage
We analyzed and organized the customer reviews of PODS Moving & Storage in Cedar Rapids, IA using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for PODS Moving & Storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
6.64/10
Nationwide Average: 8.44/10
Recent Reviews Mention...
“absolutely would not hire PODS again”
“The pod received takes on water and is useless”
“too expensive for a simple service”
“Very satisfied with the PODS service”
2. Punctuality
5.09/10
Nationwide Average: 8.07/10
Recent Reviews Mention...
“they were on time”
“they delivered late”
“had to wait over a month for collection”
“they could not pick up the container on time”
3. Affordability
4.51/10
Nationwide Average: 7.69/10
Recent Reviews Mention...
“they increased my monthly fee per container”
“Mention of waste of money suggests poor affordability”
“way overpriced for such a simple move”
“price is very economical”
4. Communication
5.25/10
Nationwide Average: 7.53/10
Recent Reviews Mention...
“PODS was responsive to the issue experienced”
“there was no answer when calling back”
“convenient to choose pick up and drop dates”
“hard to connect with the international team”
5. Stick to Prices
2.48/10
Nationwide Average: 5.99/10
Recent Reviews Mention...
“they would not lower the rate originally agreed upon”
“Delivery and pickup schedules were unreliable.”
“No charge after agreed pick-up date due to Cindy's help”
“they will charge you for extra time not needed”
6. Friendliness
8.53/10
Nationwide Average: 8.91/10
Recent Reviews Mention...
“Cindy had a great attitude”
“customer service team was very impressive”
“server was fun and could handle multiple customers”
“they are friendly”
7. Will Hire Again
4.99/10
Nationwide Average: 8.18/10
Recent Reviews Mention...
“absolutely would not hire PODS again”
“will not use again because of the charges”
“very disappointed in the service”
“Easy and convenient experience”
8. Professionalism
6.83/10
Nationwide Average: 8.31/10
Recent Reviews Mention...
“professional organization”
“Delivery drivers were professional”
“professionally done—simplified my life greatly”
“unprofessional placement of pod.”
9. Conflict Handling
4.62/10
Nationwide Average: 4.07/10
Recent Reviews Mention...
“They issued a partial refund for the inconvenience”
“waiting for claim process after devastation”
“Cindy resolved the issue with the retaining wall”
“company fixed all the issues”
10. Precision & Care
5.6/10
Nationwide Average: 8.01/10
Recent Reviews Mention...
“Pod's perimeter allows water inside, damaging belongings”
“everything arrived in perfect condition”
“contents were infested with mice”
“nothing was damaged”
Customer Insights
Cost: $ 4160.00 from 3 historical data points
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact PODS Moving & Storage
10950 High Life Ct SW Ste 100, Cedar Rapids, IA, 52404
(877) 770-7637
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