Kirby's Moving Company Review
Looking to hire Kirby's Moving Company? See our detailed 11-point review based on our independent analysis of Kirby's Moving Company, 19 other Bettendorf moving companies, and 173 moving companies in Iowa.
Kirby's Moving Company has an overall score of 8.50 out of 10. Based on our extensive analysis, this is a Fabulous score and places it in the top 80.92% of all movers in Iowa and the top 74.76% of moving companies nationwide. They score better than 139 movers in Iowa.
Key Takeaways:
- Kirby's Moving Company is the Top 10 Movers in Bettendorf, IA
- Overall rating: 8.50 out of 10
- Highest 11-point rating category: Speed
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
Kirby’s Moving Company is a local, veteran-owned business in the Greater Des Moines area, dedicated to providing comprehensive moving services. First established in 2017, our team comprises experienced and friendly professionals ready to assist you with all of your moving needs. We offer complete residential and commercial moves, including packing, loading, and unloading services. Kirby's Moving places emphasis on safety, and as such, will take every precaution to ensure that your belongings are secure throughout the process. Our employees are not only licensed and insured but are expert gun safe and vault movers, equipped to handle and relocate heavy, oversized items anywhere around the city. You can count on us for on-time, damage-free deliveries as we utilize only the latest moving equipment and dependable, well-maintained vehicles. If you're looking for other movers in Des Moines, IA, feel free to explore your options. We offer obligation-free quotes. Simply provide us with the details of your plans, and Kirby's Moving Company will take it from there.
Our Research
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between Kirby's Moving Company & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Quality | 9.33 | ↑ 12.3% | 99 | 5 | 95.2% | |
| Punctuality | 9.19 | ↑ 15.2% | 21 | 1 | 95.5% | |
| Affordability | 8.69 | ↑ 14.7% | 11 | 1 | 91.7% | |
| Communication | 8.08 | ↑ 8.7% | 21 | 4 | 84.0% | |
| Stick to Prices | 5.44 | ↓ -8.7% | 5 | 5 | 50.0% | |
| Speed | 9.56 | ↑ 13.3% | 39 | 1 | 97.5% | |
| Friendliness | 9.14 | ↑ 4.6% | 51 | 4 | 92.7% | |
| Will Hire Again | 9.12 | ↑ 13.3% | 92 | 6 | 93.9% | |
| Professionalism | 9.13 | ↑ 11.7% | 53 | 4 | 93.0% | |
| Conflict Handling | 6.76 | ↑ 66.3% | 4 | 1 | 80.0% | |
| Precision & Care | 9.10 | ↑ 14.8% | 45 | 3 | 93.8% |
Recent Kirby's Moving Company Reviews
Quality - 9.33/10
Overall quality of the service provided on moving day.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Punctuality - 9.19/10
Did the crew show up on-time with the required equipment?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Affordability - 8.69/10
How affordable was the moving service?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Communication - 8.08/10
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Stick to Prices - 5.44/10
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Speed - 9.56/10
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Friendliness - 9.14/10
Was the moving crew cordial and friendly to be around on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Will Hire Again - 9.12/10
How likely a customer is to hire the same movers again for their next move.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Professionalism - 9.13/10
Did the moving crew behave in a professional manner on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Conflict Handling - 6.76/10
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
Overall Review Distribution
Precision & Care - 9.10/10
Were walls scratched? Did furniture get scuffed, broken, or lost?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Additional Details
Moving Services Offered by Kirby's Moving Company
- Local & Long Distance Moves
- Residential Moving
- Commercial Moving
- Safe and Vault Moving
- Piano Moving
- Packing Services
Licenses
State & federal license information
USDOT Interstate License
Status: Authorized for Interstate Moves (last checked 1/10/25)- USDOT: 3010102
- MC: 33929
- ENTITY TYPE: Carrier/Shipper
3
Registered Trucks, Tractors, or Vans
3
Registered Drivers
4/01/24
Most Recent USDOT Update
1
Annual Interstate Miles (2021)
Detailed Customer Insights
Based on our analysis of Kirby's Moving Company's customer reviews:
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Awards
Contact Kirby's Moving Company
- 1300 NE 72nd Ave, Ankeny, IA, 50023
- (515) 300-5171
- https://www.kirbysmovingco.com/
Follow Kirby's Moving Company:
How we ranked the top Iowa movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Iowa.
Rating Methodology
Here's the methodology we used to come up with the best movers in Iowa:
Our original review-based ranking algorithm
We started with a total of 173 companies that offer moving services in the Iowa area.
From these 173 companies, we analyzed a total of 15,414 reviews dating all the way back to May 2007.
We also reviewed a total of 2 state and federal moving licenses from these 173 companies and 529 different 3rd party review and social profiles.
Each of the ~15,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 34,240 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 6,157 Bettendorf moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every Iowa moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
