Sappington & Sons Moving Inc Review
Looking to hire Sappington & Sons Moving Inc? See our detailed 11-point review based on our independent analysis of Sappington & Sons Moving Inc, 3 other Terre Haute moving companies, and 334 moving companies in Indiana.
Key Takeaways:
- Overall rating: 7.42 out of 10
- Highest 11-point rating category: Friendliness
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
Since 1931, Sappington & Sons Moving Inc. has been a top choice for home and business owners looking for local and long-distance movers. This family-owned and operated company specializes in intrastate moves in Indiana and Illinois, which it executes with efficiency from its location in Terre Haute. Licensed and insured, Sappington & Sons Moving background-checks all its staff for your safety. Its team will take care of every aspect of the move, from crating fragile items to unpacking everything at your new home or office. It also has a state-of-the-art storage facility if you need a safe and secure place for your belongings. With decades of experience, Sappington & Sons Moving can move anything, even pianos, safes, organs, pool tables, and hot tubs. It completes more than 1,500 moves yearly without any issues.
Our Research
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between Sappington & Sons Moving Inc & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Quality | 8.94 | ↑ 7.6% | 30 | 2 | 93.8% | |
| Punctuality | 8.13 | ↑ 1.9% | 7 | 1 | 87.5% | |
| Affordability | 7.23 | ↓ -4.5% | 7 | 2 | 77.8% | |
| Communication | 4.76 | ↓ -35.9% | 3 | 6 | 33.3% | |
| Speed | 8.54 | ↑ 1.1% | 9 | 1 | 90.0% | |
| Friendliness | 9.18 | ↑ 5.1% | 14 | 0 | 100.0% | |
| Will Hire Again | 8.41 | ↑ 4.5% | 27 | 4 | 87.1% | |
| Professionalism | 8.58 | ↑ 4.9% | 12 | 1 | 92.3% | |
| Conflict Handling | 2.25 | ↓ -44.7% | 0 | 1 | 0.0% | |
| Precision & Care | 8.65 | ↑ 9.1% | 12 | 1 | 92.3% |
Recent Sappington & Sons Moving Inc Reviews
Quality - 8.94/10
Overall quality of the service provided on moving day.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Punctuality - 8.13/10
Did the crew show up on-time with the required equipment?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Affordability - 7.23/10
How affordable was the moving service?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Communication - 4.76/10
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Speed - 8.54/10
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
Overall Review Distribution
Friendliness - 9.18/10
Was the moving crew cordial and friendly to be around on moving day?
Overall Review Distribution
Will Hire Again - 8.41/10
How likely a customer is to hire the same movers again for their next move.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Professionalism - 8.58/10
Did the moving crew behave in a professional manner on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Conflict Handling - 2.25/10
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
Overall Review Distribution
Precision & Care - 8.65/10
Were walls scratched? Did furniture get scuffed, broken, or lost?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Additional Details
Moving Services Offered by Sappington & Sons Moving Inc
- Local moving services
- Long-distance moving services
- Packing services
- Unpacking services
- Custom crating services
- Storage units
- Piano moving services
- Pool table moving services
- Appliance moving services
- Last-minute moving services
Licenses
State & federal license information
USDOT Interstate License
Status: Authorized for Interstate Moves (last checked 9/16/21)- USDOT: 457784
- MC: 217673
- ENTITY TYPE: Carrier
7
Registered Trucks, Tractors, or Vans
7
Registered Drivers
4/19/21
Most Recent USDOT Update
69,000
Annual Interstate Miles (2020)
Detailed Customer Insights
Based on our analysis of Sappington & Sons Moving Inc's customer reviews:
1.5 hrs
Local Move Duration
based on 5 reviews
Error. Please try again later.
Awards
Contact Sappington & Sons Moving Inc
- 1801 N 25th St, Terre Haute, IN, 47804
- (812) 235-6776
- https://www.sappingtonmovers.com/
Follow Sappington & Sons Moving Inc:
How we ranked the top Indiana movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Indiana.
Rating Methodology
Here's the methodology we used to come up with the best movers in Indiana:
Our original review-based ranking algorithm
We started with a total of 334 companies that offer moving services in the Indiana area.
From these 334 companies, we analyzed a total of 47,706 reviews dating all the way back to August 2005.
We also reviewed a total of 3 state and federal moving licenses from these 334 companies and 978 different 3rd party review and social profiles.
Each of the ~47,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 115,998 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 16,770 Terre Haute moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every Indiana moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
