If you’re looking for a cheap and efficient way to move, then U-Pack may be the perfect solution. The service offers affordable rates that won’t break any bank accounts and fast turnaround times, so customers don’t have to wait weeks for their items to arrive. With U-Pack’s convenient door-to-door service, you get a metal and weatherproof container delivered right to your home. There’s no need to worry about driving. Simply pack and load the container, and the company will take it to your new residence or storage facility. The containers fit into a single parking space and are easy to load and park. Plus, there are no surprise charges – this company offers free online quotes with no hidden fees. U-Pack can help you move anywhere in the country through its nationwide network of service centers. It has a location in Whitestown, serving families and businesses in Greater Indianapolis, IN.
U-Pack
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About U-Pack
Additional Cities Served: Carmel, Fishers, Noblesville, West Lafayette, Westfield, Plainfield, ZionsvilleShow More >
Moving Services
- Long Distance Moving
- Military Moves
- Cross Country Moving
- Senior Moving
- Student Moves
- Job Relocation
- Small Moves
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Awards
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Customer Reviews of U-Pack
We analyzed and organized the customer reviews of U-Pack in Indianapolis, IN using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for U-Pack based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“liked using U-Pack/ABF”
“This could not have gone better”
“Terrible service.”
“highly recommend U-Pack”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“driver arrived well outside estimated drop-off time”
“They arrived when they said they were going to”
“do not inform if delayed.”
“delivered when stated”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“rented a uhaul truck and hired help at additional cost”
“It was half the price of the pod from the other company”
“far cheaper than most moving companies”
“the price was more than reasonable”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“customer care didn't offer any help”
“misadvised by ABF dispatch about drop-off times”
“The staff was friendly and informative”
“Very good communication throughout”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“extremely reliable with their estimates”
“honest billing up front before we signed”
“No indication of price issues.”
“chose 'pay for what you use' option”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“Service is very slow.”
“move was slower than estimated 5-7 days”
“Had cubes removed in one day”
“took less than the 5-7 business days expected”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“each driver was extremely nice and helpful”
“The staff was friendly”
“courteous at every step”
“everyone was kind and pleasant”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“had to find alternative moving help at last minute”
“I strongly recommend”
“Highly recommend”
“Do not recommend this at all.”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“professional, convenient, courteous”
“unprofessional to get overbooked, but still good”
“professional interactions and thorough explanations”
“were reliable and professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“did not provide alternative help for their equipment problem”
“they compensated us for the delay”
“patient and quick to solve issues”
“a man would drive over an hour to unlock the truck”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“Nothing was broken. Not even a scratch”
“No damage”
“belongings were in great shape upon arrival”
“my Steinway piano had no protection and was damaged.”
Customer Insights
Interstate Move Duration: 7 days from 8 reviews
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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