U-Haul Moving & Storage of Eagledale is a part of U-Haul International, a Phoenix, Arizona-based company founded in 1945. This historical company, which was conceptualized in a need for better, more accessible moving solutions, initially provided trailer rentals. Over 70 years later, this company has expanded to provide multiple locations across the US and Canada and has developed a roster of services including moving boxes, packing supplies, propane refills, trailer hitch and wiring installation, and storage container rentals. With a vision to promote the mobility of populations in the US and Canada, U-Haul has grown to maintain the largest rental fleet in the do-it-yourself moving industry and provides dependable Indianapolis, IN movers and packers services. Its reputation as the preferred choice for moving and storage solutions remains unchallenged.
U-Haul Moving & Storage of Eagledale
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About U-Haul Moving & Storage of Eagledale
Moving Services
- Local Moving
- Long-distance Moving
- International Moving
- College Moving
- Military Moving
- Small Moves
- Moving Labor
- Moving Supplies
- Appliance Moving
- Last-minute Moving
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Customer Reviews of U-Haul Moving & Storage of Eagledale
We analyzed and organized the customer reviews of U-Haul Moving & Storage of Eagledale in Indianapolis, IN using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for U-Haul Moving & Storage of Eagledale based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“most horrible experience I have ever had”
“super nice, professional and helpful”
“charged $100 for footprints which is absurd”
“had a terrible experience with their service”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“after waiting in line almost 30 minutes”
“they missed the appointment”
“truck was ready when I arrived”
“they did not have reserved truck available”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“charged $165 and a $30 fuel fee which is outrageous”
“Outrageous bill for minor issues.”
“Great prices”
“charged an extra 100 dollars unexpectedly”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“refused to give me her name, was extremely rude”
“did not contact me to cancel”
“Gigi was excellent, efficient, and kind”
“person on the phone was not helpful”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“would not honor the price I had on my phone”
“charged unexpected cleaning and fuel fees”
“did not have truck available as quoted”
“charged my card a week later after a refund was granted”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“get me out of there fast and returns are a snap”
“took too long to complete a 5 minute transaction”
“very slow personnel assisting customers”
“very fast service”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“cursed at me, refused to help me any further”
“super nice and helpful”
“Gigi was kind”
“Ron and Tee were very nice”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“most horrible store I have ever been to”
“Best checkout experience I've ever had”
“wasted my time, would not hire again”
“will never recommend U-Haul to anyone else.”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“unhelpful general manager, rep was rude”
“professional and helpful”
“staff on the phone tried to pass the buck”
“need professional development training”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“did not make an effort to inform about cancellation”
“no discount offered and not helpful to resolve the issue”
“followed up with account update and credit”
“no effort to rectify the issue”
Customer Insights
Cost: $ 165.00 from 3 historical data points
Local Move Duration: 0.75 hours from 3 reviews
Great Crew Members
| Gigi | Gigi resolved the issue efficiently and kindly |
| Ron, Tee | Ron was awesome, Tee was very nice |
| Shane Brown | Shane helped me with every single detail |
| GiGi | GiGi provided great service and was professional |
| Frank | Frank was helpful and ensured a smooth process |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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