Stevens Worldwide Van Lines Review
Looking to hire Stevens Worldwide Van Lines? See our detailed 11-point review based on our independent analysis of Stevens Worldwide Van Lines, 90 other Indianapolis moving companies, and 334 moving companies in Indiana.
Stevens Worldwide Van Lines has an overall score of 7.86 out of 10. Based on our extensive analysis, this is a Good score and places it in the top 66.07% of all movers in Indiana and the top 58.22% of moving companies nationwide. They score better than 220 movers in Indiana.
Key Takeaways:
- Overall rating: 7.86 out of 10
- Highest 11-point rating category: Friendliness
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
Stevens Worldwide Van Lines is a reputable moving company with over 115 years of experience, helping 15,000 families per year with their moving needs. Based in Indianapolis, IN, Stevens provides a variety of services including cross-country, out-of-state moves, packing, and storage to meet each family's unique needs and budget. Their highly trained experts ensure the safe transport and delivery of belongings, making the moving process hassle-free. As part of Wheaton & Bekins, Stevens Worldwide Van Lines offers both in-home and guided virtual estimates, providing customer-focused services that have earned them numerous positive reviews.
Our Research
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between Stevens Worldwide Van Lines & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Quality | 8.91 | ↑ 7.4% | 540 | 81 | 87.0% | |
| Punctuality | 8.45 | ↑ 5.9% | 163 | 35 | 82.3% | |
| Affordability | 8.64 | ↑ 14.1% | 86 | 14 | 86.0% | |
| Communication | 8.52 | ↑ 14.7% | 274 | 56 | 83.0% | |
| Stick to Prices | 7.02 | ↑ 17.7% | 58 | 30 | 65.9% | |
| Speed | 7.99 | ↓ -5.3% | 84 | 25 | 77.1% | |
| Friendliness | 9.24 | ↑ 5.8% | 254 | 23 | 91.7% | |
| Will Hire Again | 8.68 | ↑ 8.0% | 554 | 99 | 84.8% | |
| Professionalism | 8.63 | ↑ 5.6% | 345 | 63 | 84.6% | |
| Conflict Handling | 2.56 | ↓ -37.0% | 15 | 74 | 16.9% | |
| Precision & Care | 7.80 | ↓ -1.5% | 240 | 81 | 74.8% |
Recent Stevens Worldwide Van Lines Reviews
Quality - 8.91/10
Overall quality of the service provided on moving day.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Punctuality - 8.45/10
Did the crew show up on-time with the required equipment?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Affordability - 8.64/10
How affordable was the moving service?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Communication - 8.52/10
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Stick to Prices - 7.02/10
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Speed - 7.99/10
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Friendliness - 9.24/10
Was the moving crew cordial and friendly to be around on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Will Hire Again - 8.68/10
How likely a customer is to hire the same movers again for their next move.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Professionalism - 8.63/10
Did the moving crew behave in a professional manner on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Conflict Handling - 2.56/10
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Precision & Care - 7.80/10
Were walls scratched? Did furniture get scuffed, broken, or lost?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Additional Details
Moving Services Offered by Stevens Worldwide Van Lines
- Local Moves
- Long-Distance Moves
- Cross-Country Moves
- Packing Services
- Storage Services
- In-Home Estimates
- Guided Virtual Estimates
- Valuation Protection Coverage
- Customer Reviews
- Commercial Moves
Licenses
We do not currently have license data to display for Stevens Worldwide Van Lines
Detailed Customer Insights
Based on our analysis of Stevens Worldwide Van Lines's customer reviews:
10 days
Interstate Move Duration
based on 37 reviews
Error. Please try again later.
Awards
Contact Stevens Worldwide Van Lines
- 8010 Castleton Rd, Indianapolis, IN, 46250
- (463) 208-4401
- https://www.wheatonworldwide.com/
Follow Stevens Worldwide Van Lines:
How we ranked the top Indiana movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Indiana.
Rating Methodology
Here's the methodology we used to come up with the best movers in Indiana:
Our original review-based ranking algorithm
We started with a total of 334 companies that offer moving services in the Indiana area.
From these 334 companies, we analyzed a total of 47,706 reviews dating all the way back to August 2005.
We also reviewed a total of 3 state and federal moving licenses from these 334 companies and 978 different 3rd party review and social profiles.
Each of the ~47,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 115,998 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 16,716 Indianapolis moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every Indiana moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
