Leaders Moving & Storage Co.

Ranked Top 10 Best Movers in Indianapolis, IN

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About Leaders Moving & Storage Co.

This long-standing moving company is one of the largest in the Midwest with locations in Indianapolis, IN and Richmond, IN, as well as three locations in Ohio. Leaders Moving and Storage performs both residential and commercial moves on a local and long-distance basis. Whether you're moving across the city or the country, Leaders has a fleet of moving trucks and highly trained professionals to handle any size relocation. The company's unique box loan system allows you to sell your used Leaders boxes back post-move, so you save on moving supplies. Leaders also stands out for its excellent storage services, which include crating and cross-docking services for especially high-value or fragile items.

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Awards

Top 10 Movers in Indianapolis, IN 2024 award
Top 3 Movers in Indianapolis, IN 2023 award
#1 Ranked Movers in Indianapolis, IN 2022 award
#1 Ranked Movers in Indianapolis, IN 2021 award
#1 Ranked Movers in Indianapolis, IN 2020 award

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Customer Reviews of Leaders Moving & Storage Co.

We analyzed and organized the customer reviews of Leaders Moving & Storage Co. in Indianapolis, IN using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Leaders Moving & Storage Co. based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:

1. Quality

9.39/10

Nationwide Average: 8.44/10

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Recent Reviews Mention...

Highly recommended Leaders Moving & Storage Co.

great job moving all bedroom furniture

Kris, Matt, Scott and Rob were fantastic

great work by movers

2. Punctuality

9.22/10

Nationwide Average: 8.07/10

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Recent Reviews Mention...

They were on time

they were prompt

Showed up on time and ready to get moving

Melvin and Jared were on time.

3. Affordability

9.41/10

Nationwide Average: 7.69/10

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Recent Reviews Mention...

Best fit options in my price range

reasonably priced

saved me some money

Great price per item

4. Communication

8.55/10

Nationwide Average: 7.53/10

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Recent Reviews Mention...

Person on the phone understood my needs

the scheduling process was simple

Melvin kept me informed through the whole process

stress free experience with Moses

5. Stick to Prices

7.63/10

Nationwide Average: 5.99/10

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Recent Reviews Mention...

reduced my costs, indicating sticking to or improving quoted prices

updated invoice the day of the move

adjusted the estimate down when not bringing some items

Deducted last minute change from the invoice

6. Speed

9.56/10

Nationwide Average: 8.58/10

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Recent Reviews Mention...

efficient

Moved very quickly despite freezing temperatures

quick move

moved in a timely manner

7. Friendliness

9.83/10

Nationwide Average: 8.91/10

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Recent Reviews Mention...

very courteous

they handled it wonderfully and professionally

smiling despite the crazy weather

Melvin & Matthew were very kind

8. Will Hire Again

9.37/10

Nationwide Average: 8.18/10

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Recent Reviews Mention...

Highly recommended and will be using them in the future

recommend this company and would hire again

Would highly recommend

recommend this company and would hire again

9. Professionalism

9.34/10

Nationwide Average: 8.31/10

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Recent Reviews Mention...

The movers were professional

conducted themselves professionally

handled it wonderfully and professionally

crew was professional

10. Conflict Handling

4.34/10

Nationwide Average: 4.07/10

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Recent Reviews Mention...

they did not bother to make it right

tried multiple ways with the couch

did not take responsibility for broken items

Manager was unwilling to rectify the situation

11. Precision & Care

8.95/10

Nationwide Average: 8.01/10

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Recent Reviews Mention...

Took great care of my belongings

no damage to my items

Loaded and unloaded furniture with care

Nothing was damaged

Customer Insights icon

Customer Insights

Local Move Duration: 3.5 hours from 26 reviews

Interstate Move Duration: 2 days from 8 reviews

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Great Crew Members

Scott, JaidenWere great and professional
Kris, Moses, Jayfigured out tight squeezes, efficient, and courteous
Kris, Matt, Scott, Robgreat work by crew members despite harsh weather
Kris, ScottKris and Scott did an amazing job
Kris, Scottboth were very diligent, organized, friendly and upbeat
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Leaders Moving & Storage Co.

Location
9900 Westpoint Dr # 120, Indianapolis, IN, 46256
Phone
(317) 280-3385
Link
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