Leaders Moving & Storage Co. Review
Looking to hire Leaders Moving & Storage Co.? See our detailed 11-point review based on our independent analysis of Leaders Moving & Storage Co., 72 other Indianapolis moving companies, and 346 moving companies in Indiana.
Leaders Moving & Storage Co. has an overall score of 8.69 out of 10. Based on our extensive analysis, this is a Fabulous score and places it in the top 85.71% of all movers in Indiana and the top 80.75% of moving companies nationwide. They score better than 296 movers in Indiana.
Key Takeaways:
- Leaders Moving & Storage Co. is the Top 10 Movers in Indianapolis, IN
- Overall rating: 8.69 out of 10
- Highest 11-point rating category: Friendliness
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
This long-standing moving company is one of the largest in the Midwest with locations in Indianapolis, IN and Richmond, IN, as well as three locations in Ohio. Leaders Moving and Storage performs both residential and commercial moves on a local and long-distance basis. Whether you're moving across the city or the country, Leaders has a fleet of moving trucks and highly trained professionals to handle any size relocation. The company's unique box loan system allows you to sell your used Leaders boxes back post-move, so you save on moving supplies. Leaders also stands out for its excellent storage services, which include crating and cross-docking services for especially high-value or fragile items.
Our Research
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between Leaders Moving & Storage Co. & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Quality | 9.39 | ↑ 13.1% | 652 | 51 | 92.7% | |
| Punctuality | 9.23 | ↑ 15.6% | 155 | 14 | 91.7% | |
| Affordability | 9.41 | ↑ 24.2% | 81 | 3 | 96.4% | |
| Communication | 8.55 | ↑ 15.1% | 125 | 25 | 83.3% | |
| Stick to Prices | 7.65 | ↑ 28.3% | 34 | 11 | 75.6% | |
| Speed | 9.56 | ↑ 13.2% | 225 | 11 | 95.3% | |
| Friendliness | 9.83 | ↑ 12.6% | 441 | 7 | 98.4% | |
| Will Hire Again | 9.37 | ↑ 16.4% | 659 | 51 | 92.8% | |
| Professionalism | 9.34 | ↑ 14.3% | 395 | 32 | 92.5% | |
| Conflict Handling | 4.34 | ↑ 6.7% | 17 | 30 | 36.2% | |
| Precision & Care | 8.94 | ↑ 12.9% | 269 | 37 | 87.9% |
Recent Leaders Moving & Storage Co. Reviews
Quality - 9.39/10
Overall quality of the service provided on moving day.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Punctuality - 9.23/10
Did the crew show up on-time with the required equipment?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Affordability - 9.41/10
How affordable was the moving service?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Communication - 8.55/10
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Stick to Prices - 7.65/10
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Speed - 9.56/10
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Friendliness - 9.83/10
Was the moving crew cordial and friendly to be around on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Will Hire Again - 9.37/10
How likely a customer is to hire the same movers again for their next move.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Professionalism - 9.34/10
Did the moving crew behave in a professional manner on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Conflict Handling - 4.34/10
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Precision & Care - 8.94/10
Were walls scratched? Did furniture get scuffed, broken, or lost?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Additional Details
Moving Services Offered by Leaders Moving & Storage Co.
N/A
Licenses
We do not currently have license data to display for Leaders Moving & Storage Co.
Detailed Customer Insights
Based on our analysis of Leaders Moving & Storage Co.'s customer reviews:
3.5 hrs
Local Move Duration
based on 26 reviews
2 days
Interstate Move Duration
based on 8 reviews
Error. Please try again later.
Awards
Contact Leaders Moving & Storage Co.
- 9900 Westpoint Dr # 120, Indianapolis, IN, 46256
- (317) 280-3385
- http://www.leadersmoving.com/locations/indianapolis-movers/
Follow Leaders Moving & Storage Co.:
How we ranked the top Indiana movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Indiana.
Rating Methodology
Here's the methodology we used to come up with the best movers in Indiana:
Our original review-based ranking algorithm
We started with a total of 346 companies that offer moving services in the Indiana area.
From these 346 companies, we analyzed a total of 48,217 reviews dating all the way back to August 2005.
We also reviewed a total of 4 state and federal moving licenses from these 346 companies and 997 different 3rd party review and social profiles.
Each of the ~48,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 117,558 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 18,994 Indianapolis moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every Indiana moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
