Bekins Van Lines, Inc.

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based on 1272+ data points
Circle Info

About Bekins Van Lines, Inc.

Based in Indianapolis, Bekins Van Lines is one of the oldest moving companies in the US. Founded in 1891, today, Bekins specializes in long-distance relocations of all types, including residential household moves, corporate relocations, military moves, and more. With locations all over the country, including a network of storage warehouses and interstate moving agents, Bekins is among Indiana's top choices for long-distance, cross-country, and even international moves. Its huge network of moving resources makes Bekins capable of performing even the most complicated or largest of moves, including specialty moves of pianos, safes, antiques, and other valuable items.

Moving Services

  • Household and residential moves
  • International moves
  • Employee relocation
  • Military and government moves
  • Packing services
  • Packing supplies
  • Specialty moving services and items
  • Valuation and protection
  • Storage
  • Moving estimates and pricing
USDOT Interstate License
Circle Info

Authorized

for Interstate Moves

Last Checked: 01/09/25

USDOT

2256609

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

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Customer Reviews of Bekins Van Lines, Inc.

We analyzed and organized the customer reviews of Bekins Van Lines, Inc. in Indianapolis, IN using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Bekins Van Lines, Inc. based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:

1. Quality

8.23/10

Nationwide Average: 8.44/10

Reviews Mention icon

Recent Reviews Mention...

Freda and the crew were very professional

Driver was punctual

good communication and reliable service

wonderful and easy experience

2. Punctuality

7.77/10

Nationwide Average: 8.07/10

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Recent Reviews Mention...

Driver was punctual

on time

Joe the Driver was on time

they were prompt

3. Affordability

7.7/10

Nationwide Average: 7.69/10

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Recent Reviews Mention...

price... could not be matched by any mover

Bekins was one of the least expensive

overpaid for the move

quote was fair and reasonable

4. Communication

7.46/10

Nationwide Average: 7.53/10

Reviews Mention icon

Recent Reviews Mention...

the estimator was responsive

good communication

communication and follow-up throughout the process was top-notch

Lori was very responsive, Dan helped during a holiday

5. Stick to Prices

6.8/10

Nationwide Average: 5.99/10

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Recent Reviews Mention...

price increased by 50% after 3 months

no changes in the quoted costs

the price was guaranteed

the estimate was excellent

6. Speed

6.67/10

Nationwide Average: 8.58/10

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Recent Reviews Mention...

did not rush or cut corners

delivery two days early

completed the truck loading in 3 hours

efficient

7. Friendliness

8.94/10

Nationwide Average: 8.91/10

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Recent Reviews Mention...

help was courteous

were very respectful and fantastic

Everyone was so friendly

Boerman and Bekins are the best

8. Will Hire Again

7.77/10

Nationwide Average: 8.18/10

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Recent Reviews Mention...

would recommend them to anyone for their move

would definitely not hire again

would hire again

would definitely recommend Bekins/Maffucci moving

9. Professionalism

8.24/10

Nationwide Average: 8.31/10

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Recent Reviews Mention...

Freda was very professional

fantastic and very respectful crew

so friendly and professional

Everyone was professional

10. Conflict Handling

2.54/10

Nationwide Average: 4.07/10

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Recent Reviews Mention...

did not rectify the price increase issue

issue with shuttle truck resolved effectively

company did not address the issue

refused to cover the costs for stolen items

11. Precision & Care

7.25/10

Nationwide Average: 8.01/10

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Recent Reviews Mention...

help was careful with items

very respectful of both houses

took great care of everything

Everything was packed so well

Customer Insights icon

Customer Insights

Cost: $ 18834.00 from 4 historical data points


Interstate Move Duration: 10 days from 11 reviews

Great Crew Members icon

Great Crew Members

Freda,BrianFreda was professional, Brian & crew went above and beyond
Lori, Dan, Paul M.Lori and Dan super helpful, Paul M. led a great team
Boerman, Bekinsdeserved a praise
Joeexcellent about how to pack
Carlos,Richard,FrankOur driver and his team were kind, helped sweep my house
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Bekins Van Lines, Inc.

Location
8010 Castleton Rd, Indianapolis, IN, 46250
Phone
(463) 208-4253
Link
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