Smoky Mountain Moving CO Review
Looking to hire Smoky Mountain Moving CO? See our detailed 11-point review based on our independent analysis of Smoky Mountain Moving CO, 79 other Franklin moving companies, and 346 moving companies in Indiana.
Smoky Mountain Moving CO has an overall score of 8.73 out of 10. Based on our extensive analysis, this is a Superb score and places it in the top 87.06% of all movers in Indiana and the top 81.98% of moving companies nationwide. They score better than 300 movers in Indiana.
Key Takeaways:
- Overall rating: 8.73 out of 10
- Highest 11-point rating category: Friendliness
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
Based in Franklin, North Carolina, Smoky Mountain Moving Company is a family-run business providing a range of moving services. Whether you're looking for Franklin, IN moving services for residential or commercial operations, they've got you covered. With over two decades of experience under their belt, their team of professionals offer services like packing, loading, and unloading of various items including furniture and delicate items like pianos or gun safes. The company can handle moves of any size, thanks to a diverse fleet of trucks they keep at their disposal. An employee-friendly, drug-free environment is maintained at the company, and they aim for transparency in their fees and uphold high work ethics. Their goal is to ensure customer satisfaction. Moreover, Smoky Mountain Moving Company is a recognized member of notable associations like the American Moving & Storage Association (AMSA), North Carolina Movers Association (NCMA), & Pro Mover.
Our Research
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between Smoky Mountain Moving CO & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Quality | 9.28 | ↑ 11.8% | 31 | 0 | 100.0% | |
| Punctuality | 9.02 | ↑ 13.0% | 10 | 0 | 100.0% | |
| Affordability | 8.38 | ↑ 10.6% | 5 | 0 | 100.0% | |
| Communication | 8.97 | ↑ 20.7% | 12 | 0 | 100.0% | |
| Stick to Prices | 7.32 | ↑ 22.7% | 2 | 0 | 100.0% | |
| Speed | 9.19 | ↑ 8.8% | 11 | 0 | 100.0% | |
| Friendliness | 9.41 | ↑ 7.8% | 21 | 0 | 100.0% | |
| Will Hire Again | 9.20 | ↑ 14.3% | 31 | 0 | 100.0% | |
| Professionalism | 9.22 | ↑ 12.8% | 18 | 0 | 100.0% | |
| Conflict Handling | 6.86 | ↑ 68.7% | 2 | 0 | 100.0% | |
| Precision & Care | 9.22 | ↑ 16.3% | 16 | 0 | 100.0% |
Recent Smoky Mountain Moving CO Reviews
Quality - 9.28/10
Overall quality of the service provided on moving day.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Punctuality - 9.02/10
Did the crew show up on-time with the required equipment?
Overall Review Distribution
Affordability - 8.38/10
How affordable was the moving service?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Communication - 8.97/10
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Stick to Prices - 7.32/10
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
Overall Review Distribution
Speed - 9.19/10
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
Overall Review Distribution
Friendliness - 9.41/10
Was the moving crew cordial and friendly to be around on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Will Hire Again - 9.20/10
How likely a customer is to hire the same movers again for their next move.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Professionalism - 9.22/10
Did the moving crew behave in a professional manner on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Conflict Handling - 6.86/10
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Precision & Care - 9.22/10
Were walls scratched? Did furniture get scuffed, broken, or lost?
Overall Review Distribution
Additional Details
Moving Services Offered by Smoky Mountain Moving CO
- Local moving services
- Long-distance moving services
- Professional packing services
- Furniture moving
- Baby grand piano moving
- Pool table moving
- Desk moving
- Gun safe moving
- Full-service residential moving
- Office moving
Licenses
We do not currently have license data to display for Smoky Mountain Moving CO
Detailed Customer Insights
We do not currently have insights to display for Smoky Mountain Moving CO
Error. Please try again later.
Awards
Contact Smoky Mountain Moving CO
- Franklin, IN, 46131
- (828) 349-4551
- https://www.smokymountainmoving.com/
Follow Smoky Mountain Moving CO:
How we ranked the top Indiana movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Indiana.
Rating Methodology
Here's the methodology we used to come up with the best movers in Indiana:
Our original review-based ranking algorithm
We started with a total of 346 companies that offer moving services in the Indiana area.
From these 346 companies, we analyzed a total of 48,217 reviews dating all the way back to August 2005.
We also reviewed a total of 4 state and federal moving licenses from these 346 companies and 997 different 3rd party review and social profiles.
Each of the ~48,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 117,558 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 19,210 Franklin moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every Indiana moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
