PODS Moving & Storage has been in business for nearly 25 years, providing moving and storage solutions for both residential and commercial customers. Operating not only in the United States but also in Canada, Australia, and the United Kingdom, it offers its services in various areas. Particularly in Indiana, they are one of the movers in Fort Wayne, IN you might come across. They provide local, long-distance, and international moves. Customers have a variety of container sizes (8-foot, 12-foot, and 16-foot) to choose from, fitting different needs, ensuring the safe loading and unloading via their unique PODZILLA hydraulic system. On top of moving and storage, they extend their service to provide packing supplies, car shipping services, and connections to local packing and loading professionals. Their business model leans towards offering flexibility, convenience, and personalized service, setting them apart from traditional moving companies.
PODS Moving & Storage
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About PODS Moving & Storage
Additional Cities Served: Huntington, Hartford City, Berne, Leo-Cedarville, Albion, Antwerp
Moving Services
- Local Moving
- Long-Distance Moving
- Storage Services
- Packing & Loading Assistance
- Moving Supplies
- Car Shipping
- Moving and Storage Supplies
- Packing and Loading Support
- Move-In Services
- Safely Ship Your Vehicle
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Customer Reviews of PODS Moving & Storage
We analyzed and organized the customer reviews of PODS Moving & Storage in Fort Wayne, IN using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for PODS Moving & Storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“worst company I have ever hired”
“would not recommend this company”
“Horrible customer service”
“PODS made everything very easy”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“they will deliver whenever they want”
“delivery date changed without notification”
“Items arrived on time, perfect scheduling”
“timely delivery”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“risks losing... much more money than the service costs”
“not worth using at any price”
“massive hidden fees make it very expensive”
“they were the most expensive option”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“have no idea about providing decent service”
“the delivery guy was a little hard to work with”
“they were informative”
“awful communication with company”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“tell you the container will arrive one day... deliver it whenever”
“they have cheated seniors including me”
“massive hidden fees show price inconsistency”
“quote was "locked in" without discounts.”
6. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“they were calm and patient”
“Chandler was patient and kind”
“the guy that came was very nice”
“he is a hell of a guy”
7. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“regret having hired these people”
“would not recommend or hire again”
“refused to let me talk to management”
“would definitely use them again”
8. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“people who have no idea about providing decent service”
“Lack of proper service assistance”
“Chandler was outstanding in his workmanship”
“Phil W was very professional”
9. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“Refused to resolve my issue”
“willing to work with us on location change”
“not willing to work with us.”
“he solved the issues immediately”
Great Crew Members
| Chandler | mentioned great service by Chandler |
| Phil Wiley | Phil was nice, efficient, and explained everything clearly |
| Phil Wiley | efficient and good communication |
| Phil Wiley | Thanks Phil Wiley! |
| Phil Wiley | driver was great |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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