Soft Touch Moving & Storage Co is a professional moving company with locations in Bloomington and Indianapolis. It provides local and long-distance moving services for both residential and commercial customers. Its professional movers and staff in Bloomington, IN have a combined experience of over 40 years in the business, providing top-quality services at competitive prices. Whether moving, storage, or packing, you get to have the services tailored to your needs, such as opting for a pre-move pack, full pack, or partial pack. Soft Touch Moving & Storage Co doesn’t use day labor, so you’re assured that the moving crew that shows up are full-time professional employees. Its trucks are all fully equipped with supplies and materials to speed things up and help with additional needs like disassembly and reassembly.
Soft Touch Moving & Storage Co
Ranked Top 10 Best Movers in Bloomington, IN
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Soft Touch Moving & Storage Co
Additional Cities Served: Middletown, Seymour, St. John, Vincennes, Bedford, Connersville, MartinsvilleShow More >
Moving Services
- Local Moving
- Long Distance Moving
- Commercial Moving
- Storage Solutions
- Packing Solutions
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Customer Reviews of Soft Touch Moving & Storage Co
We analyzed and organized the customer reviews of Soft Touch Moving & Storage Co in Bloomington, IN using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Soft Touch Moving & Storage Co based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“recommend this company and would use Soft Touch again”
“successfully moved my piano and other heavy objects”
“excellent job and highly recommend Soft Touch”
“worst I’ve ever used”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“communication was on point regarding arrival times”
“they were on time”
“Eric was very accommodating of our schedule”
“very unprofessional, would not answer phones”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“overpriced given the poor quality of work”
“charged way more than expected”
“this company apparently pays $60/hr per person”
“provided a fair cost estimate with no hidden costs”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“Eric was so helpful in answering all my questions”
“manager was very rude”
“communication was on point”
“Eric was very accommodating and communicated well”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“"boss" was rude and unprofessional”
“pricing felt too unpredictable”
“no hidden costs, fair and inclusive cost estimate”
“estimate was spot-on”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“crew was fast”
“left things to be done”
“efficient and fast”
“job was not fun but they did it quickly”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“crew was friendly and patient”
“employees were just good people”
“wonderful crew”
“crew was incredibly rude”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“would use Soft Touch again”
“I highly recommend Soft Touch”
“extremely disappointed and angry”
“would highly recommend them”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“they were professional”
“very unprofessional”
“were efficient, respectful”
“crew worked hard and professionally”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“unwilling to correct or compensate”
“part of the solution to our problem”
“did not take accountability”
“management gave me a refund after issues”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“items safely stored and delivered”
“provide the right touch for moving delicate things”
“left things behind”
“were careful with our things”
Customer Insights
Local Move Duration: 1.5 hours from 3 reviews
Great Crew Members
| Eric | so helpful in the coordination |
| John, Eric, Eddie Sr., Eddie Jr. | thank you shows appreciation for their help |
| Ben | fantastic job on dismantling and reassembling furniture |
| Eric,Eddie Jr,Eddie Sr | accommodating, worked hard, no items damaged |
| Donnell, Eddie, Quentin, Shane, Darnell, Daniel, Hunter, Mike, Shawn, Tw'an, Ava, Joel | Quick, efficient, patient, courteous, careful, respectful, worked hard all day |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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