University Movers

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MoversChevron RightIllinoisChevron RightWaukeganChevron RightUniversity Movers
based on 595+ data points
Circle Info

About University Movers

Based in McHenry, Illinois, University Movers is a licensed and insured moving company that is locally owned and operated. The company offers an extensive range of services including local and long-distance moving, apartment moving, piano moving, packing and unpacking, and on-site storage. Not only serving the greater Chicagoland area, but University Movers also extends its services to the 48 contiguous United States. The company operates with a team of professionally trained, background-checked, and drug-tested movers in Waukegan, IL. They are committed to providing a high standard of customer service and satisfaction and offer a 100% satisfaction guarantee in all their endeavours.

Moving Services

  • Local Moving
  • Long Distance Moving
  • Apartment Moving
  • Piano Moving
  • Packing/Unpacking Services
  • On-Site Storage

Illinois Moving License

Permanent

Last Checked: 01/21/22
USDOT Interstate License
Circle Info

Authorized

for Interstate Moves

Last Checked: 01/10/25

USDOT

3464984

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

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Customer Reviews of University Movers

We analyzed and organized the customer reviews of University Movers in Waukegan, IL using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for University Movers based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:

1. Quality

8.33/10

Nationwide Average: 8.44/10

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Recent Reviews Mention...

Horrible customer service and broke valuable items

great work by movers

referred by a friend and will use again

Nick and Dave knocked it out of the park

2. Punctuality

8.1/10

Nationwide Average: 8.07/10

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Recent Reviews Mention...

took longer because they took some of our stuff

the movers came on time

they showed up on time

Roger and Dave were very prompt

3. Affordability

8.9/10

Nationwide Average: 7.69/10

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Recent Reviews Mention...

Final price was almost double the estimate

charged more than the estimate

the cost was highly competitive

Price was right

4. Communication

5.86/10

Nationwide Average: 7.53/10

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Recent Reviews Mention...

Rude and unprofessional office people, blocked my number

Great communicators

insufficient communication and resolution efforts

Vicki was very friendly and responsive

5. Stick to Prices

5.64/10

Nationwide Average: 5.99/10

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Recent Reviews Mention...

Final price was almost double the estimated

did not stick to quoted prices

no hidden fees implies sticking to quoted prices

pricing is clear

6. Speed

8.07/10

Nationwide Average: 8.58/10

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Recent Reviews Mention...

Job took close to 14hrs and had to finish next day

moved so quickly despite the pouring rain

speedy service

kept moving fast

7. Friendliness

8.92/10

Nationwide Average: 8.91/10

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Recent Reviews Mention...

the movers were friendly

so super nice and friendly

they are friendly

they were so nice

8. Will Hire Again

8.02/10

Nationwide Average: 8.18/10

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Recent Reviews Mention...

would not hire them

will never use another moving company

recommend this company and would hire again

I'll be using them again for my next move

9. Professionalism

7.57/10

Nationwide Average: 8.31/10

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Recent Reviews Mention...

Unprofessional, placing blame on customer

unprofessional behavior regarding tips

very polite and hard working

the movers were professional

10. Conflict Handling

2.14/10

Nationwide Average: 4.07/10

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Recent Reviews Mention...

did not attempt to right the wrongs

unwillingness to resolve the issue of the damaged tool

they said they are not responsible for damages

no one came to fix the damaged items

11. Precision & Care

7.68/10

Nationwide Average: 8.01/10

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Recent Reviews Mention...

Packed and broke some valuable items

furniture was damaged and both houses affected

took apart and put things back together properly

Roger and Dave were careful

Customer Insights icon

Customer Insights

Local Move Duration: 3 hours from 7 reviews

Great Crew Members icon

Great Crew Members

Mikey, Nick, Alfonso, Leoassembled beds quickly and navigated inconveniences without complaints
Nick, Davequick work, successful navigation of crazy staircase, friendly attitude
Nick,Taylor,Daveworked so hard and were efficient on a hot day
Roger, Tysonamazing job with my move
Nick, Taylor, PaulieHard working, personable, great communicators
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact University Movers

Location
3800 White Tail Dr, Wonder Lake, IL, 60097
Phone
(779) 444-2387
Link
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