McCollister's Transportation Group Review
Looking to hire McCollister's Transportation Group? See our detailed 11-point review based on our independent analysis of McCollister's Transportation Group, 120 other Oak Lawn moving companies, and 567 moving companies in Illinois.
McCollister's Transportation Group has an overall score of 7.67 out of 10. Based on our extensive analysis, this is a Good score and places it in the top 53.86% of all movers in Illinois and the 49.87 percentile of moving companies nationwide. They score better than 304 movers in Illinois.
Key Takeaways:
- Overall rating: 7.67 out of 10
- Highest 11-point rating category: Friendliness
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
McCollister’s Transportation Group has been moving valuable and often irreplaceable equipment for quite some time, dating back as far as 1945. Possessing comprehensive logistics capabilities, this company proudly sports nationwide coverage along with ten full-service locations. The impressive fleet of this establishment boasts over 1,000 pieces of equipment, indicating a readiness to handle any move, regardless of the size or complexity. Be it household goods, office furniture, prized electronics, delicate medical equipment, art pieces, musical instruments, cryogenic labs, or even rocket motors, McCollister’s is equipped to get the task done. Further broadening its service reach, McCollister’s also provides warehousing, distribution, and fulfillment services. Additionally, it offers auto transport, data center migration, and rigging and installation services as well. Dedication to top-quality service marks this team’s approach to their tasks, prioritizing safety and timely delivery. Real-time shipment tracking adds another layer of confidence for their customers, ensuring transparency in their dealings. As a testament to its professionalism, McCollister's Transportation Group is an AMSA member and a certified ProMover. In terms of Oak Lawn, IL moving companies, McCollister’s makes a mark with their expansive range of services.
Our Research
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between McCollister's Transportation Group & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Quality | 8.41 | ↑ 1.3% | 22 | 2 | 91.7% | |
| Punctuality | 7.28 | ↓ -8.8% | 5 | 1 | 83.3% | |
| Affordability | 7.65 | ↑ 1.0% | 3 | 0 | 100.0% | |
| Communication | 7.60 | ↑ 2.3% | 11 | 2 | 84.6% | |
| Stick to Prices | 6.05 | ↑ 1.5% | 1 | 0 | 100.0% | |
| Speed | 7.98 | ↓ -5.5% | 7 | 1 | 87.5% | |
| Friendliness | 8.94 | ↑ 2.4% | 11 | 0 | 100.0% | |
| Will Hire Again | 7.77 | ↓ -3.4% | 21 | 4 | 84.0% | |
| Professionalism | 8.53 | ↑ 4.4% | 14 | 1 | 93.3% | |
| Conflict Handling | 5.98 | ↑ 47.1% | 3 | 1 | 75.0% | |
| Precision & Care | 8.12 | ↑ 2.5% | 9 | 1 | 90.0% |
Recent McCollister's Transportation Group Reviews
Quality - 8.41/10
Overall quality of the service provided on moving day.
Overall Review Distribution
Punctuality - 7.28/10
Did the crew show up on-time with the required equipment?
Overall Review Distribution
Affordability - 7.65/10
How affordable was the moving service?
Overall Review Distribution
Communication - 7.60/10
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
Overall Review Distribution
Stick to Prices - 6.05/10
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
Overall Review Distribution
Speed - 7.98/10
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
Overall Review Distribution
Friendliness - 8.94/10
Was the moving crew cordial and friendly to be around on moving day?
Overall Review Distribution
Will Hire Again - 7.77/10
How likely a customer is to hire the same movers again for their next move.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Professionalism - 8.53/10
Did the moving crew behave in a professional manner on moving day?
Overall Review Distribution
Conflict Handling - 5.98/10
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
Overall Review Distribution
Precision & Care - 8.12/10
Were walls scratched? Did furniture get scuffed, broken, or lost?
Overall Review Distribution
Additional Details
Moving Services Offered by McCollister's Transportation Group
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Licenses
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Awards
Contact McCollister's Transportation Group
- 535 Shingle Oak Dr, West Chicago, IL, 60185
- (630) 818-1500
- https://www.mccollisters.com/
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How we ranked the top Illinois movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Illinois.
Rating Methodology
Here's the methodology we used to come up with the best movers in Illinois:
Our original review-based ranking algorithm
We started with a total of 567 companies that offer moving services in the Illinois area.
From these 567 companies, we analyzed a total of 122,337 reviews dating all the way back to August 2005.
We also reviewed a total of 129 state and federal moving licenses from these 567 companies and 1,830 different 3rd party review and social profiles.
Each of the ~122,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 394,199 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 59,813 Oak Lawn moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every Illinois moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
