U-Pack Review
Looking to hire U-Pack? See our detailed 11-point review based on our independent analysis of U-Pack, 11 other Moline moving companies, and 567 moving companies in Illinois.
U-Pack has an overall score of 8.07 out of 10. Based on our extensive analysis, this is a Good score and places it in the top 65.17% of all movers in Illinois and the top 61.48% of moving companies nationwide. They score better than 369 movers in Illinois.
Key Takeaways:
- U-Pack is the Top 3 Movers in Moline, IL
- Overall rating: 8.07 out of 10
- Highest 11-point rating category: Communication
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
U-Pack provides a quick and convenient way to move long distances to any of the 50 states, Canada, and Puerto Rico. It brings a container for you to load and then drives it to a storage facility or to your new place, where you can take up to three days to unload. U-Pack metal containers are sturdy and weatherproof, perfect for moving in any season. They are easy to park, load, and store, so you can use one without any hassle whether you’re moving your home, office, or business. Rates include the driver and fuel, which means no hidden costs, and staying on a budget becomes effortless because you pay only for the space you use. With over 240 service centers across the country, U-Pack is always close by. It has a location in Rock Island, IL serving the surrounding areas, including as one of the movers in Moline, IL.
Our Research
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between U-Pack & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Quality | 8.27 | ↓ -0.5% | 9 | 1 | 90.0% | |
| Punctuality | 8.51 | ↑ 6.6% | 5 | 0 | 100.0% | |
| Affordability | 7.51 | ↓ -0.8% | 2 | 0 | 100.0% | |
| Communication | 8.88 | ↑ 19.4% | 11 | 0 | 100.0% | |
| Friendliness | 8.85 | ↑ 1.4% | 8 | 0 | 100.0% | |
| Will Hire Again | 8.25 | ↑ 2.5% | 9 | 0 | 100.0% | |
| Professionalism | 8.23 | ↑ 0.6% | 5 | 0 | 100.0% | |
| Precision & Care | 7.17 | ↓ -9.6% | 1 | 0 | 100.0% |
Recent U-Pack Reviews
Quality - 8.27/10
Overall quality of the service provided on moving day.
Overall Review Distribution
Punctuality - 8.51/10
Did the crew show up on-time with the required equipment?
Overall Review Distribution
Affordability - 7.51/10
How affordable was the moving service?
Overall Review Distribution
Communication - 8.88/10
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
Overall Review Distribution
Friendliness - 8.85/10
Was the moving crew cordial and friendly to be around on moving day?
Overall Review Distribution
Will Hire Again - 8.25/10
How likely a customer is to hire the same movers again for their next move.
Overall Review Distribution
Professionalism - 8.23/10
Did the moving crew behave in a professional manner on moving day?
Overall Review Distribution
Precision & Care - 7.17/10
Were walls scratched? Did furniture get scuffed, broken, or lost?
Overall Review Distribution
Additional Details
Moving Services Offered by U-Pack
- Long Distance Moving
- Military Moves
- Cross Country Moving
- Senior Moving
- Student Moves
- Job Relocation
- Small Moves
- Compare Moving Services
- U-Pack vs Full Service
- U-Pack vs Portable Storage
Licenses
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Detailed Customer Insights
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Awards
Contact U-Pack
- 8300 31st St W, Rock Island, IL, 61201
- (844) 611-4582
- https://www.upack.com/moving-companies/illinois/moline
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How we ranked the top Illinois movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Illinois.
Rating Methodology
Here's the methodology we used to come up with the best movers in Illinois:
Our original review-based ranking algorithm
We started with a total of 567 companies that offer moving services in the Illinois area.
From these 567 companies, we analyzed a total of 122,337 reviews dating all the way back to August 2005.
We also reviewed a total of 129 state and federal moving licenses from these 567 companies and 1,830 different 3rd party review and social profiles.
Each of the ~122,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 394,199 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 59,766 Moline moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every Illinois moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
