PODS Moving & Storage is a leading moving company with nearly 25 years of experience in the industry. Based in Peoria, Illinois, PODS operates in 46 states and offers various container sizes to suit different needs. They provide flexible and convenient moving and storage solutions, including residential and business moves, local and long-distance moving, and temporary storage at their secure facilities. PODS is known for its unique portable storage containers and their revolutionary hydraulic system, PODZILLA. In addition to their primary services, they also offer additional solutions such as car shipping, moving supplies, and packing and loading assistance, providing a comprehensive moving experience for their customers.
PODS Moving & Storage
Ranked Top 10 Best Movers in Peoria, IL
About PODS Moving & Storage
Additional Cities Served: Bloomington, Pekin, East Peoria, Washington, Morton, Canton, ChathamShow More >
Moving Services
- Local Moving
- Long-Distance Moving
- Storage Services
- Storage On-Site
- Packing & Loading Assistance
- Moving Supplies
- Car Shipping
- Moving and Storage Supplies
- Packing and Loading Support
- Safely Ship Your Vehicle
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Customer Reviews of PODS Moving & Storage
We analyzed and organized the customer reviews of PODS Moving & Storage in Peoria, IL using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for PODS Moving & Storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
4.52/10
Nationwide Average: 8.44/10
Recent Reviews Mention...
“absolutely horrible communication and customer service”
“move went as planned”
“Customer service is pretty bad”
“Otherwise, I was happy with PODS service”
2. Punctuality
3.53/10
Nationwide Average: 8.07/10
Recent Reviews Mention...
“They changed the delivery time three times.”
“were told multiple delivery times that were not met”
“they moved it 4 days late”
“pick up took longer than estimated”
3. Affordability
4.09/10
Nationwide Average: 7.69/10
Recent Reviews Mention...
“Mentioned paying a lot for delivery charges.”
“additional costs due to cancellation and permits”
“cheap”
“reasonably priced”
4. Communication
2.85/10
Nationwide Average: 7.53/10
Recent Reviews Mention...
“kept getting ignored”
“they provided fast customer service”
“Had to be left on hold, poor communication.”
“horrible communication throughout the ordeal”
5. Stick to Prices
1.95/10
Nationwide Average: 5.99/10
Recent Reviews Mention...
“The sales team didn't clarify policy, felt misled”
“got refunded after the issue was addressed”
“charged me for time waited for delivery”
“added extra charges without providing service”
6. Speed
3.37/10
Nationwide Average: 8.58/10
Recent Reviews Mention...
“pick up took longer than estimated”
“Waited 10 hours, pod never delivered”
“Expedited the drop off and pickup”
“very late in attempting to deliver my POD”
7. Friendliness
7.42/10
Nationwide Average: 8.91/10
Recent Reviews Mention...
“they are very friendly”
“disrespectful and rude”
“Support was friendly and responsive”
“Most service center staff were pleasant”
8. Will Hire Again
3.52/10
Nationwide Average: 8.18/10
Recent Reviews Mention...
“would not hire again”
“Would not recommend them to anyone.”
“wouldn't hire again due to this negative experience”
“enjoyed the move process”
9. Professionalism
4.94/10
Nationwide Average: 8.31/10
Recent Reviews Mention...
“unprofessional conduct and crew was disrespectful”
“were very unprofessional on site”
“very professional”
“Saferino was professional”
10. Conflict Handling
1.48/10
Nationwide Average: 4.07/10
Recent Reviews Mention...
“did not address my concerns”
“did not address my problem despite responding”
“unable to assist in any way”
“brushed me off and sent me back through the same process”
11. Precision & Care
5.02/10
Nationwide Average: 8.01/10
Recent Reviews Mention...
“No items broke during the move”
“had to use towels due to missing pads”
“The driver took extra care with the unit”
“Pod leaked and items got wet”
Customer Insights
Cost: $ 1787.00 from 5 historical data points
Interstate Move Duration: 3 days from 4 reviews
Great Crew Members
| Ken | Ken delivered and picked up in really hot weather |
| Saferino | went above and beyond with customer service |
| Saferino | Saferino expedited the process and was very helpful |
| Jessica | was helpful and proactive in resolving issues |
| Nicholas T | Handled maneuvering of POD skillfully into a tight spot |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact PODS Moving & Storage
6718 W Plank Rd, Peoria, IL, 61604
(877) 770-7637
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