Thompson Moving & Storage, Inc.

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MoversChevron RightIllinoisChevron RightAuroraChevron RightThompson Moving & Storage, Inc.
Very Good
based on 676+ data points
Circle Info

About Thompson Moving & Storage, Inc.

Since 1947, Thompson Moving & Storage, Inc. has provided complete relocation services to individuals and businesses in the Chicago metropolitan area. From packing to hauling to storage, this Orland Park mover offers a full range of moving services for customers. They are qualified professionals offering Aurora, IL moving services and can handle any size or type of move, whether it’s coast-to-coast relocation or quick moves across town. Specializing in all aspects of residential and commercial moving, including piano and organ moves, they also have a containerized heated storage facility perfect for storing delicate items that needs special care, like furniture or electronics. Insured and licensed in 48 states, this BBB-accredited company has been awarded for being the “Most Referred Movers in Chicagoland.”

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Moving Services

  • Residential & Office Moving
  • Overnight Service
  • Expert Packing Services
  • Piano & Organ Moving
  • Boxes & Packing Supplies
  • Modern, Containerized Heated Storage
  • Local, Licensed & Insured

Illinois Moving License

Permanent

Last Checked: 01/21/22
USDOT Interstate License
Circle Info

Authorized

for Interstate Moves

Last Checked: 01/10/25

USDOT

854516

ENTITY TYPE

Carrier/Shipper

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

Awards

Top 10 Movers in Aurora, IL 2024 award
Top 10 Movers in Aurora, IL 2023 award
Top 10 Movers in Aurora, IL 2022 award
Top 3 Movers in Aurora, IL 2021 award

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Customer Reviews of Thompson Moving & Storage, Inc.

We analyzed and organized the customer reviews of Thompson Moving & Storage, Inc. in Aurora, IL using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Thompson Moving & Storage, Inc. based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:

1. Quality

8.89/10

Nationwide Average: 8.44/10

Reviews Mention icon

Recent Reviews Mention...

great job by movers

great experience with this company

awesome movers with a positive experience

blew me away with their service

2. Punctuality

8.96/10

Nationwide Average: 8.07/10

Reviews Mention icon

Recent Reviews Mention...

they were on time

promptly on time

were fast and prompt

the crew were on time

3. Affordability

8.67/10

Nationwide Average: 7.69/10

Reviews Mention icon

Recent Reviews Mention...

beat the original quote by 300 dollars

finishing ahead of schedule, which lowered the price

final cost was less than expected

Came in hundreds of dollars under the initial quote

4. Communication

7.98/10

Nationwide Average: 7.53/10

Reviews Mention icon

Recent Reviews Mention...

very accommodating with the estimate

Raul took all my info and made sure to send the best crew

Fantastic communication from beginning to end

Fantastic communication

5. Stick to Prices

8.58/10

Nationwide Average: 5.99/10

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Recent Reviews Mention...

beat the original quote

accommodating with moving day changes

lowered the price finishing ahead of schedule

got the job done in less time than quoted

6. Speed

9.49/10

Nationwide Average: 8.58/10

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Recent Reviews Mention...

moved everything so fast

quick move to my storage unit

careful and fast, finishing ahead of schedule

got the job done in less time than quoted

7. Friendliness

9.21/10

Nationwide Average: 8.91/10

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Recent Reviews Mention...

very polite crew

all great guys, hard working and no complaints

courteous and a pleasure to work with

were super friendly

8. Will Hire Again

8.73/10

Nationwide Average: 8.18/10

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Recent Reviews Mention...

would use again

would definitely recommend

would use them again and highly recommend

would definitely use them again

9. Professionalism

8.79/10

Nationwide Average: 8.31/10

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Recent Reviews Mention...

skill level, "expert"

were professional and courteous

100% professional about it

They are pros

10. Conflict Handling

2.89/10

Nationwide Average: 4.07/10

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Recent Reviews Mention...

inadequate response to concerns about masks

refusal to wear masks and deliver all items

did not rectify the situation without police involvement

fixed the blinds for me

11. Precision & Care

8.84/10

Nationwide Average: 8.01/10

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Recent Reviews Mention...

no damage to items

did not break, scratch or damage anything

handled my stuff considerately and without damage

treated furniture and belongings with care

Customer Insights icon

Customer Insights

Local Move Duration: 3 hours from 4 reviews

Great Crew Members icon

Great Crew Members

John,MatthewJohn was driving the big truck, hard working
Johnoffered good advice and was efficient
Adam, Kevin, Codythey were efficient, kind, and so careful
John, AlexKind, polite, and efficient
Thompsontook charge and ensured precision
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Thompson Moving & Storage, Inc.

Location
15331 S 70th Ct, Orland Park, IL, 60462
Phone
(708) 687-4446
Link
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