Dependable Moving & Cleaning Company, based in Chicago, is a small business offering moving and professional cleaning services. While the company does not mention the number of years in business or if it is family-owned, they flaunt their reliability and commitment to providing top-quality assistance. This company caters to a variety of Berwyn, IL moving services, promising no hidden charges for elements like gas or miles within city limits. They prioritize punctuality and aim to make moving hassle-free for their clients. In addition, they offer regular cleaning services for commercial buildings, apartments, homes, daycares, and small office spaces throughout the Chicago area.
Dependable Moving & Cleaning
About Dependable Moving & Cleaning
Additional Cities Served: Oak Park, Chicago Heights, Melrose Park, Elmwood Park, Maywood, Park Forest, BellwoodShow More >
Moving Services
- Cheap moving services
- Local moving services
- Long-distance moving services
- Cross-country moving services
- Small moving services
- Last-minute moving services
- Furniture moving services
- Packing services
- Storage services
- Commercial moving services
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Customer Reviews of Dependable Moving & Cleaning
We analyzed and organized the customer reviews of Dependable Moving & Cleaning in Berwyn, IL using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Dependable Moving & Cleaning based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
3.8/10
Nationwide Average: 8.44/10
Recent Reviews Mention...
“very professional and efficient”
“great work by movers”
“Very great service”
“great work by movers”
2. Punctuality
2.85/10
Nationwide Average: 8.07/10
Recent Reviews Mention...
“the movers were on time”
“no show at 10am pick up”
“No call no show on the morning of the move”
“they were actually early”
3. Affordability
6.42/10
Nationwide Average: 7.69/10
Recent Reviews Mention...
“the prices were very AFFORDABLE”
“offered $25 per hour per mover which is affordable”
“not affordable due to poor service”
“This company is clearly a scam”
4. Communication
3.02/10
Nationwide Average: 7.53/10
Recent Reviews Mention...
“always available”
“fast response”
“Pam was a great help throughout the whole process.”
“didn't call, full voice-mail, no communication”
5. Stick to Prices
2.37/10
Nationwide Average: 5.99/10
Recent Reviews Mention...
“lied about the service agreement and failed to deliver”
“quoted 2 days but provided only 1”
“never sent insurance information or invoice”
“final cost much higher than the quote”
6. Speed
4.39/10
Nationwide Average: 8.58/10
Recent Reviews Mention...
“quick & efficient”
“emptied and packed in under 2 hours”
“did not complete the move as promised”
“move took a lot longer”
7. Friendliness
6.63/10
Nationwide Average: 8.91/10
Recent Reviews Mention...
“guys were very nice”
“the guys were friendly”
“very unprofessional and rude”
“conversational and pleasant to work with”
8. Will Hire Again
3.56/10
Nationwide Average: 8.18/10
Recent Reviews Mention...
“recommend especially if moving out of state”
“would not work for this company again”
“recommend this company and would hire again”
“would hire again”
9. Professionalism
3.79/10
Nationwide Average: 8.31/10
Recent Reviews Mention...
“very professional and efficient”
“very professional”
“owner is very professional”
“packed the truck well and polite”
10. Conflict Handling
1.23/10
Nationwide Average: 4.07/10
Recent Reviews Mention...
“no action taken to solve the issue with the customer”
“did not attempt to rectify the damage caused ”
“no partial refund given”
“no action to solve the issue”
11. Precision & Care
3.15/10
Nationwide Average: 8.01/10
Recent Reviews Mention...
“little to no damage to anything”
“movers cracked my flat screen TV right in front of my eyes ”
“damage to my couch”
“damaged an item due to rushing”
Customer Insights
Hourly Minimum: 2 hours from 3 reviews
Local Move Duration: 5 hours from 6 reviews
Great Crew Members
| Pam | Pam was a great help throughout the whole process. |
| Pamela | Pamela was initially helpful |
| Carlos, Daniel | great work during the move process |
| Pamela | provided inaccurate timing updates and information |
| Pamela | ignored calls and did not provide information |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
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