First Class Moving & Storage, Inc.

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About First Class Moving & Storage, Inc.

First Class Moving & Storage, Inc. is a Better Business Bureau Accredited company with an A+ rating, offering high-quality moving services for a reasonable cost. The company is committed to ensuring the safety of customers' belongings and provides padding, wrapping, or crating for all furniture items. In addition to residential moves, they also handle office, apartment, and storage locker relocations. Their experienced staff assists with move planning, offers free phone and on-site estimates, free box deliveries, and professional packing crews for any support needed during the moving process. Whether moving locally or across the country, movers in Arlington Heights, IL, First Class Moving & Storage ensures a stress-free experience.

Moving Services

  • Local moving
  • Long-distance moving
  • Cross-country moving
  • Small moving
  • Piano moving
  • Pool table moving
  • Appliance moving
  • Last-minute moving
  • Furniture moving
  • Packing services

Illinois Moving License

Permanent

Last Checked: 01/21/22
USDOT Interstate License
Circle Info

Authorized

for Interstate Moves

Last Checked: 01/10/25

USDOT

1001042

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

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Customer Reviews of First Class Moving & Storage, Inc.

We analyzed and organized the customer reviews of First Class Moving & Storage, Inc. in Arlington Heights, IL using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for First Class Moving & Storage, Inc. based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:

1. Quality

7.99/10

Nationwide Average: 8.44/10

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Recent Reviews Mention...

cannot recommend the company highly enough

I cannot recommend First Class Moving and Storage highly enough

had an outstanding experience before but issues this time

they overall did the job despite issues

2. Punctuality

8.36/10

Nationwide Average: 8.07/10

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Recent Reviews Mention...

They arrived on time

were timely

arrived on time

were on time

3. Affordability

7.6/10

Nationwide Average: 7.69/10

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Recent Reviews Mention...

final bill was less than expected

reasonably priced

A great value

final price was much higher than estimate

4. Communication

5.99/10

Nationwide Average: 7.53/10

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Recent Reviews Mention...

No reply to follow up email, no answer on voicemail

difficulties and delays in communication

terrible communication and follow-up

walked us through the process

5. Stick to Prices

7.9/10

Nationwide Average: 5.99/10

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Recent Reviews Mention...

Stuck to original estimate

Hold belongings hostage and request more money

"did not stick to the quoted price"

final price included hidden fees

6. Speed

9.42/10

Nationwide Average: 8.58/10

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Recent Reviews Mention...

crew was nice and quick

didn't take as long to complete the move

efficient move

packed everything up quickly

7. Friendliness

8.86/10

Nationwide Average: 8.91/10

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Recent Reviews Mention...

crew was nice to work with

team was polite despite rain

crew was friendly and kind

The crew went above and beyond

8. Will Hire Again

7.6/10

Nationwide Average: 8.18/10

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Recent Reviews Mention...

above and beyond my expectations

would hire again

surprised and disappointed with lack of care

negative experience and unresolved issues

9. Professionalism

7.95/10

Nationwide Average: 8.31/10

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Recent Reviews Mention...

everything packed professionally

went above and beyond my expectations

unprofessional, unresponsive, and borderline rude

did a phenomenal job both packing and moving

10. Conflict Handling

3.15/10

Nationwide Average: 4.07/10

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Recent Reviews Mention...

nonchalant attitude about the damage and the loss

no communication after reporting missing/damaged items

failed to address the scheduling issue

refusal to acknowledge responsibility for breakage

11. Precision & Care

8.12/10

Nationwide Average: 8.01/10

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Recent Reviews Mention...

packed even the most fragile items without a problem

everything was packed professionally without a problem

some items were missing and one chipped

treated all my things with the utmost respect

Customer Insights icon

Customer Insights

Local Move Duration: 5 hours from 5 reviews

Interstate Move Duration: 4 days from 4 reviews

Great Crew Members icon

Great Crew Members

Donny, Heidy, Danny, Sylvester, Keithhelpful in the office, supervised very friendly, crew was fantastic
Marcelino Moreno,Irving,Alberto,Jhonatan,Andythese crew members were outstanding
Darioexceptional job moving our furniture
Donny, DarioDonny was great with scheduling, Dario led on-site team well
Jonneteam lead displayed great spirit and professionalism
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact First Class Moving & Storage, Inc.

Location
3060 Commercial Ave, Northbrook, IL, 60062
Phone
(847) 272-9988
Link
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