First Class Moving & Storage, Inc. is a Better Business Bureau Accredited company with an A+ rating, offering high-quality moving services for a reasonable cost. The company is committed to ensuring the safety of customers' belongings and provides padding, wrapping, or crating for all furniture items. In addition to residential moves, they also handle office, apartment, and storage locker relocations. Their experienced staff assists with move planning, offers free phone and on-site estimates, free box deliveries, and professional packing crews for any support needed during the moving process. Whether moving locally or across the country, movers in Arlington Heights, IL, First Class Moving & Storage ensures a stress-free experience.
First Class Moving & Storage, Inc.

About First Class Moving & Storage, Inc.
Additional Cities Served: Palatine, Hoffman Estates, Glenview, Bartlett, Buffalo Grove, Streamwood, WheelingShow More >
Moving Services
- Local moving
- Long-distance moving
- Cross-country moving
- Small moving
- Piano moving
- Pool table moving
- Appliance moving
- Last-minute moving
- Furniture moving
- Packing services
Illinois Moving License
Permanent
Last Checked: 01/21/22Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Customer Reviews of First Class Moving & Storage, Inc.
We analyzed and organized the customer reviews of First Class Moving & Storage, Inc. in Arlington Heights, IL using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for First Class Moving & Storage, Inc. based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“cannot recommend the company highly enough”
“I cannot recommend First Class Moving and Storage highly enough”
“had an outstanding experience before but issues this time”
“they overall did the job despite issues”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“They arrived on time”
“were timely”
“arrived on time”
“were on time”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“final bill was less than expected”
“reasonably priced”
“A great value”
“final price was much higher than estimate”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“No reply to follow up email, no answer on voicemail”
“difficulties and delays in communication”
“terrible communication and follow-up”
“walked us through the process”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“Stuck to original estimate”
“Hold belongings hostage and request more money”
“"did not stick to the quoted price"”
“final price included hidden fees”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“crew was nice and quick”
“didn't take as long to complete the move”
“efficient move”
“packed everything up quickly”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“crew was nice to work with”
“team was polite despite rain”
“crew was friendly and kind”
“The crew went above and beyond”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“above and beyond my expectations”
“would hire again”
“surprised and disappointed with lack of care”
“negative experience and unresolved issues”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“everything packed professionally”
“went above and beyond my expectations”
“unprofessional, unresponsive, and borderline rude”
“did a phenomenal job both packing and moving”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“nonchalant attitude about the damage and the loss”
“no communication after reporting missing/damaged items”
“failed to address the scheduling issue”
“refusal to acknowledge responsibility for breakage”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“packed even the most fragile items without a problem”
“everything was packed professionally without a problem”
“some items were missing and one chipped”
“treated all my things with the utmost respect”
Customer Insights
Local Move Duration: 5 hours from 5 reviews
Interstate Move Duration: 4 days from 4 reviews
Great Crew Members
Donny, Heidy, Danny, Sylvester, Keith | helpful in the office, supervised very friendly, crew was fantastic |
Marcelino Moreno,Irving,Alberto,Jhonatan,Andy | these crew members were outstanding |
Dario | exceptional job moving our furniture |
Donny, Dario | Donny was great with scheduling, Dario led on-site team well |
Jonne | team lead displayed great spirit and professionalism |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?

Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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