U-Box at U-Haul Review
Looking to hire U-Box at U-Haul? See our detailed 11-point review based on our independent analysis of U-Box at U-Haul, 89 other North Riverside moving companies, and 560 moving companies in Illinois.
Key Takeaways:
- Overall rating: 4.99 out of 10
- Highest 11-point rating category: Will Hire Again
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
U-Haul, established in 1945 by L.S. "Sam" Shoen and his wife, Anna Mary Carty Shoen, originated from a need for do-it-yourself moving equipment available nationwide. Based in Phoenix, Arizona, U-Haul has significantly grown to serve not just the U.S. but also Canada, offering a wide range of products and services. These services include truck and trailer rentals, self-storage units, moving supplies, and U-Box containers which provide a flexible solution for moving and storage needs globally. Unique in its historical development, U-Haul started with a simple rental concept and expanded into a giant with a broad service portfolio aiding individual and corporate relocation needs. Today, U-Haul embraces the advent of technology through innovations like U-Haul Truck Share 24/7, ensuring accessibility and customer convenience at any time. This company has become an essential tool for families and businesses alike, maintaining a commitment to affordable, accessible moving solutions.
Our Research
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between U-Box at U-Haul & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Communication | 4.84 | ↓ -34.8% | 0 | 1 | 0.0% | |
| Will Hire Again | 6.04 | ↓ -24.9% | 0 | 1 | 0.0% | |
| Professionalism | 5.79 | ↓ -29.2% | 0 | 1 | 0.0% |
Recent U-Box at U-Haul Reviews
Communication - 4.84/10
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Will Hire Again - 6.04/10
How likely a customer is to hire the same movers again for their next move.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Professionalism - 5.79/10
Did the moving crew behave in a professional manner on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Additional Details
Moving Services Offered by U-Box at U-Haul
- International Moving
- Military Moving
- College Moving
- Self Storage
- Moving Supplies
- U-Box Containers
- Trailer Hitches
- Propane & Accessories
- Moving Labor
- Last-Minute Moving
Licenses
State & federal license information
USDOT Interstate License
Status: Authorized for Interstate Moves (last checked 8/13/24)- USDOT: 428488
- MC: 882711
- ENTITY TYPE: Carrier
54
Registered Trucks, Tractors, or Vans
86
Registered Drivers
8/30/23
Most Recent USDOT Update
1,252,000
Annual Interstate Miles (2022)
Detailed Customer Insights
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Contact U-Box at U-Haul
- North Riverside, IL, 60546
- (708) 318-4074
- https://www.uhaul.com/Locations/UBox-Containers-near-Bellwood-IL-60104/857072/
Follow U-Box at U-Haul:
How we ranked the top Illinois movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Illinois.
Rating Methodology
Here's the methodology we used to come up with the best movers in Illinois:
Our original review-based ranking algorithm
We started with a total of 560 companies that offer moving services in the Illinois area.
From these 560 companies, we analyzed a total of 122,336 reviews dating all the way back to August 2005.
We also reviewed a total of 129 state and federal moving licenses from these 560 companies and 1,823 different 3rd party review and social profiles.
Each of the ~122,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 394,199 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 62,931 North Riverside moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every Illinois moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
