Big Shoulders Moving & Storage is a licensed and insured moving company based in Wood Dale, IL. The firm is committed to providing professional moving and storage solutions, focusing on the best service, trained staff, and client satisfaction. Whether the client is searching for experienced movers serving Chicago, IL, their services can accommodate them. These services include long-distance and commercial moving, as well as packing services and advanced warehousing and storage solutions. Their facilities are climate-controlled, fireproof, and regularly cleaned. The business takes a service-oriented approach, assisting with all aspects of the moving process, from preparing quotes to providing the necessary moving supplies. The company operates as a carrier, offering direct carrier rates for moves.
Big Shoulders Moving & Storage
About Big Shoulders Moving & Storage
Additional Cities Served: Naperville, Waukegan, Arlington Heights, Bolingbrook, Evanston, Schaumburg, PalatineShow More >
Moving Services
- Long Distance Moving
- Packing Services
- Storage & Warehousing
- Commercial Moving
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Customer Reviews of Big Shoulders Moving & Storage
We analyzed and organized the customer reviews of Big Shoulders Moving & Storage in Chicago, IL using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Big Shoulders Moving & Storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“did an outstanding job”
“Ervin and Andrew were incredible”
“great work by movers”
“great work by movers”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“very courteous on time”
“Arrived ahead of schedule”
“showed up on time”
“crew was on time”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“demanding more money than already paid”
“prices are in line with the market”
“expensive cost of living without furniture”
“these guys are worth every cent”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“Communicated great on loading and unloading”
“Explained everything well”
“customer service was also horrible”
“no contact, no updates, just excuses”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“changed the price upon arrival”
“price remain the same”
“added extra charges after the deal”
“Quoted half of what the total ended up being”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“worked very hard”
“packed and dropped everything off quickly”
“crew was quick”
“belongings sat on a truck for weeks”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“very courteous”
“Jose and Ben are amazing”
“crew was polite”
“They were nice”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“would hire again”
“recommend these movers to anyone”
“Thank you both!”
“would not waste time hiring again”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“did an outstanding job”
“arranged and built everything as well”
“did not complain once”
“truck driver was amazing and professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“did not make a claim, expecting no resolution”
“offered me $156 for over 4k in damage”
“Ben the manager provided compensation above what I should get”
“Process for reimbursement of damaged items is very tedious”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“handled all items carefully”
“scratched my floor and furniture”
“protected everything”
“handled my furniture with care”
Customer Insights
Cost: $ 4372.00 from 13 historical data points
Local Move Duration: 5 hours from 6 reviews
Interstate Move Duration: 9 days from 21 reviews
Great Crew Members
| Ervin, Andrew | incredible, packed and built everything efficiently |
| Jose, Ben | worked so hard to make sure my delivery could happen on time |
| The truck driver | the truck driver did amazing work by himself |
| Carlos, Eddie | brought everything in, and set it all up |
| Jose, Edwin, Hector | all made the move easy and efficient |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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