Truck Rental at U-Haul Review
Looking to hire Truck Rental at U-Haul? See our detailed 11-point review based on our independent analysis of Truck Rental at U-Haul, 17 other Long Creek moving companies, and 560 moving companies in Illinois.
Key Takeaways:
- Overall rating: 7.02 out of 10
- Highest 11-point rating category: Friendliness
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
U-Haul International, based in Phoenix, AZ, was founded in 1945 by L.S. "Sam" Shoen and Anna Mary Carty Shoen. Initially inspired by a post-WWII need for do-it-yourself moving solutions accessible nationwide, U-Haul has grown into the largest rental fleet in North America, offering trucks, trailers, and other moving equipment. The company operates through a vast network of over 20,000 dealers across North America. Notable for their pioneering services, they introduced the one-way rental trailer concept and later expanded to provide self-storage units, moving supplies, and propane. U-Haul is known for its do-it-yourself model and is part of U-Haul Holding Company, listed as UHAL on NASDAQ, showcasing their commitment to providing a broad array of moving and storage solutions for over 75 years. U-Haul emphasizes a deep affiliation with military support and community engagement, which is integral to their corporate ethos.
Our Research
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between Truck Rental at U-Haul & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Speed | 7.75 | ↓ -8.2% | 1 | 0 | 100.0% | |
| Friendliness | 7.78 | ↓ -10.9% | 1 | 0 | 100.0% |
Recent Truck Rental at U-Haul Reviews
Speed - 7.75/10
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Friendliness - 7.78/10
Was the moving crew cordial and friendly to be around on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Additional Details
Moving Services Offered by Truck Rental at U-Haul
- International Moving
- College Moving
- Military Moving
- Last-Minute Moving
- Packing Supplies
- Moving Labor
- Storage Facilities
- Self-Storage Options
- U-Box Containers
- Trailer Rentals
Licenses
State & federal license information
USDOT Interstate License
Status: Authorized for Interstate Moves (last checked 10/19/24)- USDOT: 428488
- MC: 882711
- ENTITY TYPE: Carrier
51
Registered Trucks, Tractors, or Vans
103
Registered Drivers
8/27/24
Most Recent USDOT Update
1,250,200
Annual Interstate Miles (2023)
Detailed Customer Insights
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Contact Truck Rental at U-Haul
- Long Creek, IL, 62521
- (217) 917-4387
- https://www.uhaul.com/Locations/Truck-Rentals-near-Decatur-IL-62526/760075/
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How we ranked the top Illinois movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Illinois.
Rating Methodology
Here's the methodology we used to come up with the best movers in Illinois:
Our original review-based ranking algorithm
We started with a total of 560 companies that offer moving services in the Illinois area.
From these 560 companies, we analyzed a total of 122,336 reviews dating all the way back to August 2005.
We also reviewed a total of 129 state and federal moving licenses from these 560 companies and 1,823 different 3rd party review and social profiles.
Each of the ~122,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 394,199 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 62,931 Long Creek moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every Illinois moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
