Shur-Way Moving & Cartage Review
Looking to hire Shur-Way Moving & Cartage? See our detailed 11-point review based on our independent analysis of Shur-Way Moving & Cartage, 41 other Waukegan moving companies, and 567 moving companies in Illinois.
Key Takeaways:
- Overall rating: 7.15 out of 10
- Highest 11-point rating category: Friendliness
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
For over 65 years, Shur-Way Moving & Cartage has provided quality moving services to residents and businesses in Libertyville, IL and beyond. This fully insured, family-owned company takes pride in delivering reliable full-service moves, both local and long-distance, at competitive prices. Its movers know how to protect your belongings during a move and offer a wide range of packing and crating options to suit your needs. Shur-Way’s drivers know how to take direction. They are skilled at maneuvering large vehicles and have a great sense of where things need to go. Shur-Way Moving & Cartage operates a heated, state-of-the-art warehouse with 45,000 square feet of space. The facility can accommodate all your belongings if you ever need secure storage solutions. Shur-Way isn’t just limited to the Chicago area. It also operates in Waukegan, IL, serving customers with quality moving services, and it has two other locations in Florida and California, so it has you covered if you’re looking to move across state lines.
Our Research
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between Shur-Way Moving & Cartage & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Quality | 7.81 | ↓ -6.0% | 101 | 38 | 72.7% | |
| Punctuality | 8.49 | ↑ 6.4% | 25 | 5 | 83.3% | |
| Affordability | 7.41 | ↓ -2.1% | 14 | 5 | 73.7% | |
| Communication | 6.62 | ↓ -11.0% | 30 | 19 | 61.2% | |
| Stick to Prices | 5.85 | ↓ -1.9% | 12 | 12 | 50.0% | |
| Speed | 7.98 | ↓ -5.5% | 33 | 12 | 73.3% | |
| Friendliness | 8.58 | ↓ -1.8% | 68 | 13 | 84.0% | |
| Will Hire Again | 7.42 | ↓ -7.8% | 98 | 42 | 70.0% | |
| Professionalism | 7.48 | ↓ -8.6% | 68 | 30 | 69.4% | |
| Conflict Handling | 4.24 | ↑ 4.2% | 9 | 19 | 32.1% | |
| Precision & Care | 6.82 | ↓ -14.0% | 52 | 31 | 62.7% |
Recent Shur-Way Moving & Cartage Reviews
Quality - 7.81/10
Overall quality of the service provided on moving day.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Punctuality - 8.49/10
Did the crew show up on-time with the required equipment?
Overall Review Distribution
Affordability - 7.41/10
How affordable was the moving service?
Overall Review Distribution
Communication - 6.62/10
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Stick to Prices - 5.85/10
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Speed - 7.98/10
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Friendliness - 8.58/10
Was the moving crew cordial and friendly to be around on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Will Hire Again - 7.42/10
How likely a customer is to hire the same movers again for their next move.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Professionalism - 7.48/10
Did the moving crew behave in a professional manner on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Conflict Handling - 4.24/10
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Precision & Care - 6.82/10
Were walls scratched? Did furniture get scuffed, broken, or lost?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Additional Details
Moving Services Offered by Shur-Way Moving & Cartage
- Local Moving
- Long Distance Moving
- Packing Services
- Storage Services
- Military Moves
- Commercial Moves
- Cheap Moving
- Last-Minute Moving
- Furniture Moving
- Hourly Moving
Licenses
State & federal license information
Illinois Moving License
Status: Permanent (last checked: 1/21/22)Illinois Moving License Information
- License Number: 18024
- License Status: Permanent
- Date Issued: 4/07/21
USDOT Interstate License
Status: Authorized for Interstate Moves (last checked 6/27/25)- USDOT: 172887
- MC: 147522
- ENTITY TYPE: Carrier
44
Registered Trucks, Tractors, or Vans
44
Registered Drivers
1/30/25
Most Recent USDOT Update
1,222,200
Annual Interstate Miles (2024)
Detailed Customer Insights
Based on our analysis of Shur-Way Moving & Cartage's customer reviews:
3 hrs
Hourly Minimum
based on 3 reviews
3.75 hrs
Local Move Duration
based on 6 reviews
2 days
Interstate Move Duration
based on 8 reviews
Average Cost
$921.00
based on 3 historical data points
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Awards
Contact Shur-Way Moving & Cartage
- 1943 Industrial Dr, Libertyville, IL, 60048
- (847) 362-2976
- https://shurwaymovers.com/
Follow Shur-Way Moving & Cartage:
How we ranked the top Illinois movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Illinois.
Rating Methodology
Here's the methodology we used to come up with the best movers in Illinois:
Our original review-based ranking algorithm
We started with a total of 567 companies that offer moving services in the Illinois area.
From these 567 companies, we analyzed a total of 122,337 reviews dating all the way back to August 2005.
We also reviewed a total of 129 state and federal moving licenses from these 567 companies and 1,830 different 3rd party review and social profiles.
Each of the ~122,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 394,199 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 59,766 Waukegan moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every Illinois moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
