Big Lou's Move Crew, Inc. Review
Looking to hire Big Lou's Move Crew, Inc.? See our detailed 11-point review based on our independent analysis of Big Lou's Move Crew, Inc., 23 other Crystal Lake moving companies, and 567 moving companies in Illinois.
Big Lou's Move Crew, Inc. has an overall score of 9.07 out of 10. Based on our extensive analysis, this is an Exceptional score and places it in the top 92.64% of all movers in Illinois and the top 91.3% of moving companies nationwide. They score better than 524 movers in Illinois.
Key Takeaways:
- Big Lou's Move Crew, Inc. is the Top 10 Movers in Crystal Lake, IL
- Overall rating: 9.07 out of 10
- Highest 11-point rating category: Quality
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
Big Lou's Move Crew, Inc. is a moving company founded by Drew who named it to honor his father's legacy in the moving industry. The company originated from Drew's accumulated experience and his father's teachings beginning in 1985, with the business officially starting operations in 2011. Based in Cary, IL, Big Lou's Move Crew offers a mix of commercial and residential moving services, including estate cleanouts, junk removal, packing, and crating. The firm prides itself on providing a high level of customer care, a trait passed down from Drew's mentor and father, Big Lou. Distinguished by its commitment to excellent service and being a company that makes a significant impact in the moving industry, it operates within a framework of valuing hard work and customer satisfaction. This company remains a local, family-owned and operated business focusing on top-tier moving services and personal care for its clients. The supplied "Website Information:" seems accurate and useful for detailing the company's background, services, and values.
Our Research
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between Big Lou's Move Crew, Inc. & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Quality | 9.50 | ↑ 14.4% | 37 | 0 | 100.0% | |
| Punctuality | 8.69 | ↑ 8.8% | 5 | 0 | 100.0% | |
| Affordability | 8.85 | ↑ 16.9% | 8 | 0 | 100.0% | |
| Communication | 8.71 | ↑ 17.2% | 7 | 0 | 100.0% | |
| Speed | 9.25 | ↑ 9.6% | 9 | 0 | 100.0% | |
| Friendliness | 9.44 | ↑ 8.1% | 17 | 0 | 100.0% | |
| Will Hire Again | 9.43 | ↑ 17.2% | 36 | 0 | 100.0% | |
| Professionalism | 9.26 | ↑ 13.3% | 15 | 0 | 100.0% | |
| Precision & Care | 9.30 | ↑ 17.3% | 14 | 0 | 100.0% |
Recent Big Lou's Move Crew, Inc. Reviews
Quality - 9.50/10
Overall quality of the service provided on moving day.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Punctuality - 8.69/10
Did the crew show up on-time with the required equipment?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Affordability - 8.85/10
How affordable was the moving service?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Communication - 8.71/10
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Speed - 9.25/10
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Friendliness - 9.44/10
Was the moving crew cordial and friendly to be around on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Will Hire Again - 9.43/10
How likely a customer is to hire the same movers again for their next move.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Professionalism - 9.26/10
Did the moving crew behave in a professional manner on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Precision & Care - 9.30/10
Were walls scratched? Did furniture get scuffed, broken, or lost?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Additional Details
Moving Services Offered by Big Lou's Move Crew, Inc.
- Commercial Moving
- Residential Moving
- Estate Clean Outs
- Junk Removal
- Packing & Crating
Licenses
State & federal license information
USDOT Interstate License
Status: Not Authorized for Interstate Moves (last checked 7/04/25)- USDOT: 4091767
- ENTITY TYPE: Carrier
1
Registered Trucks, Tractors, or Vans
1
Registered Drivers
7/29/24
Most Recent USDOT Update
-
Annual Interstate Miles
Detailed Customer Insights
Based on our analysis of Big Lou's Move Crew, Inc.'s customer reviews:
Error. Please try again later.
Awards
Contact Big Lou's Move Crew, Inc.
- Johnsburg, IL, 60051
- (773) 416-3922
- https://www.biglousmovecrew.com/
Follow Big Lou's Move Crew, Inc.:
How we ranked the top Illinois movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Illinois.
Rating Methodology
Here's the methodology we used to come up with the best movers in Illinois:
Our original review-based ranking algorithm
We started with a total of 567 companies that offer moving services in the Illinois area.
From these 567 companies, we analyzed a total of 122,337 reviews dating all the way back to August 2005.
We also reviewed a total of 129 state and federal moving licenses from these 567 companies and 1,830 different 3rd party review and social profiles.
Each of the ~122,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 394,199 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 59,813 Crystal Lake moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every Illinois moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
