Nelson Westerberg is a premier moving company with over 110 years of experience in the relocation industry. Founded in 1904 as a small coal and ice moving company in Chicago, it has since grown to become a globally respected leader in household goods moving and storage. Not just in Illinois, but they also extend their services to other regions that require experienced movers serving Gary, IN. The company offers a wide range of services, including corporate relocation, international moving, long-distance moving, interstate moving, office relocation, and home moving. With a strong record of corporate partnerships and a commitment to high-quality service, Nelson Westerberg has established itself as a trustworthy and reliable moving partner. Its service area spans nationwide, with multiple locations in Illinois, Texas, New Jersey, Georgia, and California.
Nelson Westerberg Illinois
About Nelson Westerberg Illinois
Additional Cities Served: Arlington Heights, Schaumburg, Palatine, Des Plaines, Mount Prospect, Glenview, ElmhurstShow More >
Moving Services
- Corporate Relocation
- International Moving
- Long Distance Moving
- Interstate Moving
- Office Relocation
- Home Moving
- Specialty Moves
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Customer Reviews of Nelson Westerberg Illinois
We analyzed and organized the customer reviews of Nelson Westerberg Illinois in Gary, IN using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Nelson Westerberg Illinois based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“great service provided”
“they are amazing”
“Nelson Westerberg made relocation move easier”
“great service”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“Never confirmed anything despite an email.”
“they were very timely”
“Never received any follow-ups for the moving date.”
“They have not delivered my stuff, extremely late.”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“had to pay 110% of the original estimate up front”
“The price was good”
“forced to pay for extras and boxes out-of-pocket”
“final invoice was twice as much as the original estimate”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“Contacting someone was very difficult”
“Unresponsive, did not follow-up.”
“Fantastic communication”
“Entirely unresponsive to my follow-ups.”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“had to pay 110% in advance of the move”
“Held true to when they arrived”
“unexpected and additional charges incurred”
“underbilled by $1600 added 8 months after the move”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“the movers were so quick”
“did the job very quickly”
“The movers were fast”
“So quick”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“movers were personable”
“Very personable driver and packers”
“the movers were great but one person was rude”
“Very helpful and courteous group of men”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“thank you for great service”
“can't say that I would recommend this company”
“would hire again because of the great service”
“Could not be more pleased with the move”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“the movers were competent”
“Professional group of men to pack & move”
“Showed can-do attitude and professionalism”
“great movers but experienced rudeness from one person”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“claims process is intentionally cumbersome”
“person left cardboard behind and was rude”
“They went above & beyond”
“Traci Dwyer went above and beyond”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“nothing was broken”
“damaged or lost a lot of my items”
“Handled belongings with care”
“Everything was packed with precision and care”
Customer Insights
Cost: $ 16978.00 from 3 historical data points
Interstate Move Duration: 2 days from 5 reviews
Great Crew Members
| Norm | Driver Norm was personable and showed can-do attitude |
| Tami Harrison, Traci Dwyer | coordinated move well and addressed issues |
| Richard | Richard provided very thorough and professional service |
| Stephen | Stephen's direct communication really helped |
| Joe,Eddie,Paco | went above and beyond, fixed a crib |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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