Moving Depot USA is a Chicago-based moving company, established in 2015. Over the years, it has grown from a small team to a highly-rated moving and storage service provider. The company extends its services both within the town and across the county, momentarily earning a place as a noteworthy entity among experienced movers serving Palatine, IL. Catering to both residential and commercial clients, it offers a range of services including antique & fine art moving, piano moving, emergency last-minute moving, special services for students, long-distance moving, and packing & unpacking services. Considering customer care as a top priority, Moving Depot USA is known for its experienced staff, professional service delivery, and no hidden charges policy.
Moving Depot USA
About Moving Depot USA
Additional Cities Served: Des Plaines, Elmhurst, Lombard, Streamwood, Addison, Elk Grove Village, North ChicagoShow More >
Moving Services
- Long Distance moving
- Residential moving and commercial moving
- Antique & fine art, and Piano moving services
- Emergency last minute moving
- Special moving services for students
- Professional packing and unpacking with no hidden fees
- Full packing services from book boxes to car transport
- Packing Labels: Fragile, Do not drop, glass, this side up
- Storage Moving
- FREE ESTIMATE
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 09/05/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Customer Reviews of Moving Depot USA
We analyzed and organized the customer reviews of Moving Depot USA in Palatine, IL using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Moving Depot USA based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“many issues and disappointments with service”
“worst company I ever worked with”
“very efficient work”
“missing and broken items shows poor quality ”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“delivery was significantly delayed”
“given less than 24 hours notice and movers were 4 hours late”
“they showed up on time”
“took close to two months to receive things”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“tried to charge an additional $1k unexpectedly”
“ended up paying $2000 more than my quote”
“cost me an additional 1200K”
“unexpected and unjustified additional charges”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“poor communication overall”
“cannot get an email or call back”
“not one apologize during my multiple calls”
“poor communication throughout the process”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“did not stick to the quoted price”
“ended up paying $2000 more than my quote”
“was underestimated size greater than 50%”
“did not stick to quoted price”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“extremely slow delivery process”
“fast efficient”
“Service was quick at both ends.”
“delivery took an entire month, far longer than promised”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“they were friendly”
“they are rude”
“Truck crews were friendly.”
“rude”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“would not hire again due to negative experience”
“worst company I ever worked with”
“do not recommend them”
“would not hire again ”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“missing and broken items shows lack of professionalism ”
“very unprofessional”
“no attempt to look for my lost things”
“lack of professionalism in handling situation”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“cannot get an issue resolved”
“no willingness to right missing or broken items mentioned ”
“Refused to pay for some damages but compensated for others.”
“no effort to right the wrong”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“thousands of dollars of stuff were lost and items were damaged”
“thoroughly wrapped and loaded, ensuring safety”
“broken lamps and a broken dresser leg ”
“items were missing, implying poor handling”
Customer Insights
Cost: $ 4238.00 from 10 historical data points
Interstate Move Duration: 14 days from 15 reviews
Great Crew Members
| Roman,Brian,Jesus | concerned, friendly, very professional, worked fast and very courteous |
| Sam | very helpful and attentive, followed my instructions |
| Melissa | Melissa was very helpful and professional |
| Sam | Sam did a great job |
| Roman, Kevin, Jose | very efficient, kind and professional |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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