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U-Pack Review

Updated Jun 15, 2025
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Looking to hire U-Pack? See our detailed 11-point review based on our independent analysis of U-Pack, 2 other Effingham moving companies, and 596 moving companies in Illinois.

Key Takeaways:

  • Our rankings and results are unbiased & backed by data… NOT paid promotions

About

Established in 1997, U-Pack is a renowned moving company known for delivering speedy and convenient long-distance moving solutions. Headquartered in Fort Smith, Arkansas, U-Pack boasts a nationwide network with several locations across the country. This includes providing quality service for Effingham, IL moving services, which cater to homes of all sizes. Their extensive array of services includes long-distance moving, military moves, cross country moving, senior moving, student moves, job relocation, and small moves. They have flexible service options like door-to-door delivery, storage, and guaranteed transit, all of which are included in U-Pack's rates, along with the cost of fuel. Their seasoned consultants are just a phone call or an online chat away, ready to assist with personalized customer care and detailed attention to every move.

Our Research

  • Reviewed 3 social profiles and review listings
  • Checked for license verification at ICC & FMCSA

Additional Details

Moving Services Offered by U-Pack

  • Long Distance Moving
  • Military Moves
  • Cross Country Moving
  • Senior Moving
  • Student Moves
  • Job Relocation
  • Small Moves
  • Compare Moving Services
  • U-Pack vs Full Service
  • U-Pack vs Portable Storage

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How we ranked the top Illinois movers

Why you should trust us

We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Illinois.

Rating Methodology

Here's the methodology we used to come up with the best movers in Illinois:

Our data scientist working on the years of experience formula

Our original review-based ranking algorithm

We started with a total of 596 companies that offer moving services in the Illinois area.

From these 596 companies, we analyzed a total of 121,182 reviews dating all the way back to August 2005.

We also reviewed a total of 127 state and federal moving licenses from these 596 companies and 1,828 different 3rd party review and social profiles.

Each of the ~121,000 reviews was scored according to our detailed 11-point rating criteria

This gave us a total of 392,876 data points to compute individual company scores.

Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 45,356 Effingham moving company data points from the past 2 years that carry more weight.

Bayesian averages calculated to fairly account for the differences between companies that are newer.

The Great Guys Moving 11-Point Rating Breakdown

Our 11-point rating criteria scores every Illinois moving company across 11 of the most important criteria for a succesful moving experience.

Quality

Overall quality of the service provided on moving day.

8.18/10 avg in Illinois from 73,404 reviews

Punctuality

Did the crew show up on-time with the required equipment?

7.81/10 avg in Illinois from 28,185 reviews

Affordability

How affordable was the moving service?

7.51/10 avg in Illinois from 17,420 reviews

Communication

Responsiveness before, during, and after the move.

7.29/10 avg in Illinois from 28,524 reviews

Stick to Prices

Was the final price consistent with the original quote?

5.93/10 avg in Illinois from 13,235 reviews

Speed

Efficiency without taking unnecessary time to increase costs.

8.33/10 avg in Illinois from 36,303 reviews

Friendliness

Was the moving crew cordial and friendly on moving day?

8.63/10 avg in Illinois from 38,464 reviews

Will Hire Again

How likely a customer is to hire the same movers again.

7.90/10 avg in Illinois from 72,361 reviews

Professionalism

Did the moving crew behave professionally on moving day?

8.04/10 avg in Illinois from 41,051 reviews

Conflict Handling

How well the company responds to accidents and issues.

3.82/10 avg in Illinois from 9,191 reviews

Precision & Care

Were walls scratched? Did furniture get damaged or lost?

7.75/10 avg in Illinois from 35,049 reviews