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Mr. Toolbox Review

Updated Jun 24, 2025

Looking to hire Mr. Toolbox? See our detailed 11-point review based on our independent analysis of Mr. Toolbox, 61 other DeKalb moving companies, and 562 moving companies in Illinois.

Mr. Toolbox has an overall score of 7.76 out of 10. Based on our extensive analysis, this is a Good score and places it in the top 57.27% of all movers in Illinois and the top 52.52% of moving companies nationwide. They score better than 321 movers in Illinois.

Key Takeaways:

  • Overall rating: 7.76 out of 10
  • Highest 11-point rating category: Quality
  • Our rankings and results are unbiased & backed by data… NOT paid promotions

About

Website Information: Mr. Toolbox is a wholly-owned subsidiary, established in 1987 and headquartered in California. Aside from providing standard moving services, the company boasts of its commitment to personalized service and expert care. Their area of service spans across the entire United States including DeKalb, IL. The company's extensive experience, spanning over three decades, has earned them the proficiency to handle the most complicated moves with ease. Mr. Toolbox, based in California, has been offering moving services across the entire United States since 1987. They are set apart by their commitment to personalized service and the expert care they extend to every client. Their nationwide service, combined with over three decades of experience, enables the company to execute complex moves with ease and efficiency. As part of a bigger organization, they maintain the ethos of providing expert, personalized moving services to their clients.

Our Research

  • Analyzed 12 total reviews
  • Reviewed 1 social profiles and review listings
  • Checked for license verification at ICC & FMCSA
  • Crunched 21 data points pertaining to the above

11 Point Rating

MetricScorevs NationwidePositive ReviewsNegative ReviewsPositive Score
Quality8.14↓ -2.0%50100.0%
Punctuality7.86↓ -1.5%20100.0%
Affordability7.77↑ 2.5%20100.0%
Communication8.14↑ 9.5%40100.0%
Speed8.13↓ -3.7%20100.0%
Will Hire Again8.10↑ 0.6%60100.0%

Recent Mr. Toolbox Reviews

Quality - 8.14/10

Overall quality of the service provided on moving day.

Recent Customer Praises
great price
great job by movers
Recent Customer Complaints
Overall Review Distribution
Positive
5 (100.0%)
Negative
0 (0.0%)

Additional Details

Moving Services Offered by Mr. Toolbox

N/A

Awards

Mr. Toolbox Rating Image 2025 award

Contact Mr. Toolbox

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How we ranked the top Illinois movers

Why you should trust us

We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Illinois.

Rating Methodology

Here's the methodology we used to come up with the best movers in Illinois:

Our data scientist working on the years of experience formula

Our original review-based ranking algorithm

We started with a total of 562 companies that offer moving services in the Illinois area.

From these 562 companies, we analyzed a total of 122,337 reviews dating all the way back to August 2005.

We also reviewed a total of 129 state and federal moving licenses from these 562 companies and 1,825 different 3rd party review and social profiles.

Each of the ~122,000 reviews was scored according to our detailed 11-point rating criteria

This gave us a total of 394,199 data points to compute individual company scores.

Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 60,284 DeKalb moving company data points from the past 2 years that carry more weight.

Bayesian averages calculated to fairly account for the differences between companies that are newer.

The Great Guys Moving 11-Point Rating Breakdown

Our 11-point rating criteria scores every Illinois moving company across 11 of the most important criteria for a succesful moving experience.

Quality

Overall quality of the service provided on moving day.

8.19/10 avg in Illinois from 73,687 reviews

Punctuality

Did the crew show up on-time with the required equipment?

7.83/10 avg in Illinois from 28,259 reviews

Affordability

How affordable was the moving service?

7.51/10 avg in Illinois from 17,461 reviews

Communication

Responsiveness before, during, and after the move.

7.30/10 avg in Illinois from 28,583 reviews

Stick to Prices

Was the final price consistent with the original quote?

5.93/10 avg in Illinois from 13,236 reviews

Speed

Efficiency without taking unnecessary time to increase costs.

8.34/10 avg in Illinois from 36,437 reviews

Friendliness

Was the moving crew cordial and friendly on moving day?

8.64/10 avg in Illinois from 38,683 reviews

Will Hire Again

How likely a customer is to hire the same movers again.

7.91/10 avg in Illinois from 72,656 reviews

Professionalism

Did the moving crew behave professionally on moving day?

8.06/10 avg in Illinois from 41,208 reviews

Conflict Handling

How well the company responds to accidents and issues.

3.81/10 avg in Illinois from 9,158 reviews

Precision & Care

Were walls scratched? Did furniture get damaged or lost?

7.77/10 avg in Illinois from 35,142 reviews