Mr. Toolbox Review
Looking to hire Mr. Toolbox? See our detailed 11-point review based on our independent analysis of Mr. Toolbox, 61 other DeKalb moving companies, and 562 moving companies in Illinois.
Mr. Toolbox has an overall score of 7.76 out of 10. Based on our extensive analysis, this is a Good score and places it in the top 57.27% of all movers in Illinois and the top 52.52% of moving companies nationwide. They score better than 321 movers in Illinois.
Key Takeaways:
- Overall rating: 7.76 out of 10
- Highest 11-point rating category: Quality
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
Website Information: Mr. Toolbox is a wholly-owned subsidiary, established in 1987 and headquartered in California. Aside from providing standard moving services, the company boasts of its commitment to personalized service and expert care. Their area of service spans across the entire United States including DeKalb, IL. The company's extensive experience, spanning over three decades, has earned them the proficiency to handle the most complicated moves with ease. Mr. Toolbox, based in California, has been offering moving services across the entire United States since 1987. They are set apart by their commitment to personalized service and the expert care they extend to every client. Their nationwide service, combined with over three decades of experience, enables the company to execute complex moves with ease and efficiency. As part of a bigger organization, they maintain the ethos of providing expert, personalized moving services to their clients.
Our Research
11 Point Rating
Metric | Score Out of 10 | vs Nationwide Comparison between Mr. Toolbox & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
---|---|---|---|---|---|---|
Quality | 8.14 | ↓ -2.0% | 5 | 0 | 100.0% | |
Punctuality | 7.86 | ↓ -1.5% | 2 | 0 | 100.0% | |
Affordability | 7.77 | ↑ 2.5% | 2 | 0 | 100.0% | |
Communication | 8.14 | ↑ 9.5% | 4 | 0 | 100.0% | |
Speed | 8.13 | ↓ -3.7% | 2 | 0 | 100.0% | |
Will Hire Again | 8.10 | ↑ 0.6% | 6 | 0 | 100.0% |
Recent Mr. Toolbox Reviews
Quality - 8.14/10
Overall quality of the service provided on moving day.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Punctuality - 7.86/10
Did the crew show up on-time with the required equipment?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Affordability - 7.77/10
How affordable was the moving service?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Communication - 8.14/10
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Speed - 8.13/10
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
Overall Review Distribution
Will Hire Again - 8.10/10
How likely a customer is to hire the same movers again for their next move.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Additional Details
Moving Services Offered by Mr. Toolbox
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Licenses
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Awards

How we ranked the top Illinois movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Illinois.
Rating Methodology
Here's the methodology we used to come up with the best movers in Illinois:

Our original review-based ranking algorithm
We started with a total of 562 companies that offer moving services in the Illinois area.
From these 562 companies, we analyzed a total of 122,337 reviews dating all the way back to August 2005.
We also reviewed a total of 129 state and federal moving licenses from these 562 companies and 1,825 different 3rd party review and social profiles.
Each of the ~122,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 394,199 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 60,284 DeKalb moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every Illinois moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?