Smooth Relocation vanlines

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based on 1121+ data points
Circle Info

About Smooth Relocation vanlines

Smooth Relocation Vanlines is a moving company with 10 years of experience in helping customers with their residential and commercial moving needs. Their expert team is licensed and professional, handling customer belongings with utmost respect and care. In addition to residential and commercial moving services, they also offer packing, boxing, and storage services. With a focus on customer satisfaction and several customer testimonials, Smooth Relocation Vanlines aims to provide a stress-free moving experience. They're part of the multitude of movers in Chicago, IL that provide a variety of quality moving services. To ensure a smooth relocation process, they even provide customized quotes, which include pricing, timeframes, and expected delivery.

Moving Services

  • Residential Moves
  • Commercial Moves
  • Boxing & Packaging
  • Storage
  • Office moving services
  • Packing and unpacking
  • Luxury moving packages
  • Moving services anywhere in the country
  • Packaging Assistance
  • Fully-insured and licensed
USDOT Interstate License
Circle Info

Authorized

for Interstate Moves

Last Checked: 01/10/25

USDOT

2827588

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

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Customer Reviews of Smooth Relocation vanlines

We analyzed and organized the customer reviews of Smooth Relocation vanlines in Chicago, IL using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Smooth Relocation vanlines based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:

1. Quality

6.69/10

Nationwide Average: 8.44/10

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Recent Reviews Mention...

worst experience with the moving service

great work by movers but there were damages

Definitely avoid this company

very terrible experience overall

2. Punctuality

7.42/10

Nationwide Average: 8.07/10

Reviews Mention icon

Recent Reviews Mention...

did not show up on time and drove to the wrong address

showed up 13 days late

they were on time

Described as prompt

3. Affordability

4.36/10

Nationwide Average: 7.69/10

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Recent Reviews Mention...

charged extra fees beyond initial quote

charged above the quote

cost $2000 more than quoted

only charged $100 for an extra stop

4. Communication

5.05/10

Nationwide Average: 7.53/10

Reviews Mention icon

Recent Reviews Mention...

difficult to communicate and no callback from manager

took a 180 turn and poor handling of issues

had my email address wrong, wasn't notified

not helpful when contacted about issues

5. Stick to Prices

3.63/10

Nationwide Average: 5.99/10

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Recent Reviews Mention...

charged additional unplanned fees

changed price after pickup and demanded more money

not notified of additional $750 charge

did not stick to the quoted price

6. Speed

8.71/10

Nationwide Average: 8.58/10

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Recent Reviews Mention...

only one mover, very slow process

got all items moved very quickly

work very quickly

had everything done within 2 hours

7. Friendliness

7.57/10

Nationwide Average: 8.91/10

Reviews Mention icon

Recent Reviews Mention...

the mover was angry and impolite

initially seemed friendly but revealed false promises

very pleasant experience

were incredibly polite and helpful

8. Will Hire Again

6.2/10

Nationwide Average: 8.18/10

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Recent Reviews Mention...

would definitely not hire again

would not hire again

would not hire this company again

too risky and shady reviews

9. Professionalism

5.93/10

Nationwide Average: 8.31/10

Reviews Mention icon

Recent Reviews Mention...

unprofessional behavior by the mover

lack of care shown to belongings

blatant disregard for our preferences

blatant disregard for preferences indicating lack of professionalism

10. Conflict Handling

1.54/10

Nationwide Average: 4.07/10

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Recent Reviews Mention...

lack of accountability and rude management

claim denied, poor handling of lost items

did nothing about wrongly delivered boxes

ignored complaints and brushed off frustrations

11. Precision & Care

6.61/10

Nationwide Average: 8.01/10

Reviews Mention icon

Recent Reviews Mention...

boxes were crushed and items broken

adjusted a lot of boxes, but damaged items

items were damaged and lost

truck leaked oil and scratched hardwood floors

Customer Insights icon

Customer Insights

Cost: $ 2590.00 from 14 historical data points


Local Move Duration: 3 hours from 3 reviews

Interstate Move Duration: 7 days from 16 reviews

Great Crew Members icon

Great Crew Members

SonSon worked long and hard
VanLynnable to accommodate on short notice
Smooth Relocation vanlines managergoes up and above to assist her customers needs
VanlinesThey called to check on my satisfaction
ownerwas awesome during the move
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Smooth Relocation vanlines

Location
1900 N Austin Ave # 6WA, Chicago, IL, 60639
Phone
(877) 240-4766
Link
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