New World Van Lines

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MoversChevron RightIndianaChevron RightGaryChevron RightNew World Van Lines
based on 279+ data points
Circle Info

About New World Van Lines

New World Van Lines is a professional moving company with a personal touch that has been in business for over 100 years. Based in Chicago with a location in Atlanta, Georgia, the company operates nationwide, providing services such as corporate relocation, international logistics management, and storage. New World Van Lines is a family-owned business certified as a Women's Business Enterprise since 1999 and prides itself on its commitment to supplier diversity. The company distinguishes itself by offering a single crew service with full-time, uniformed employees, exclusive company-owned equipment, and personal move coordinators to ensure a smooth and successful move. If you are in search of a diverse array of movers in Gary, IN, look no further as there are many available options.

Moving Services

  • Corporate Relocation
  • International
  • Logistics Management
  • Storage
USDOT Interstate License
Circle Info

Authorized

for Interstate Moves

Last Checked: 10/08/22

USDOT

258748

ENTITY TYPE

Carrier/Broker

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

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Customer Reviews of New World Van Lines

We analyzed and organized the customer reviews of New World Van Lines in Gary, IN using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for New World Van Lines based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:

1. Quality

4.32/10

Nationwide Average: 8.44/10

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Recent Reviews Mention...

they're thieves, don't let them around your valuables

minor damage to my residence

bad experience with service quality

additional costs incurred and not disclosed properly

2. Punctuality

5.51/10

Nationwide Average: 8.07/10

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Recent Reviews Mention...

crew came early both days

Delivery was repeatedly late

they were timely

drove 11h and NO ONE IS HERE

3. Affordability

3.64/10

Nationwide Average: 7.69/10

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Recent Reviews Mention...

costs were more than expected

Quote was extraordinarily high

extra $2500 was not fine

high price but great value

4. Communication

3.97/10

Nationwide Average: 7.53/10

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Recent Reviews Mention...

misled and told to sign paperwork

misled by moving coordinator

information about costs not communicated effectively

Took them a month to complete the investigation.

5. Stick to Prices

2.22/10

Nationwide Average: 5.99/10

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Recent Reviews Mention...

they won’t reimburse me for missing items

misled about damage report process

misleading paperwork and claims process

additional costs not mentioned until moving day

6. Speed

6.03/10

Nationwide Average: 8.58/10

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Recent Reviews Mention...

Super quick

wow, they are fast

they are hanging around instead of working

packing was slow and inefficient

7. Friendliness

8.06/10

Nationwide Average: 8.91/10

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Recent Reviews Mention...

they were so efficient and kind

they are friendly

crew was friendly

expectation to live with cockroaches

8. Will Hire Again

3.72/10

Nationwide Average: 8.18/10

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Recent Reviews Mention...

would not hire again due to theft

cannot recommend you use them

cannot recommend and would not hire again

would recommend against using this company

9. Professionalism

5.21/10

Nationwide Average: 8.31/10

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Recent Reviews Mention...

conduct was unprofessional due to theft

did not conduct themselves honestly

unprofessional crew

crew conducted themselves well

10. Conflict Handling

2.01/10

Nationwide Average: 4.07/10

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Recent Reviews Mention...

did not attempt to rectify the issue of theft

no recourse for damage

no opportunity to resolve property damage

Denied claim and showed no accountability.

11. Precision & Care

3.1/10

Nationwide Average: 8.01/10

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Recent Reviews Mention...

thousands of dollars worth of power tools went missing

minor damage to my residence

minor damage to residence

Movers busted a sprinkler line on my back patio.

Great Crew Members icon

Great Crew Members

JamesJames and his crew were great and helpful
Eddiecalled me names, gave unethical instructions
Jason, ChristianJason made false promises, Christian lied
Steve, Brian, Raykwan, EricLove Steve, Brian, Raykwan, and Eric
Vernitacoordinated the move every step of the way
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact New World Van Lines

Location
5875 N Rogers Ave, Chicago, IL, 60646
Phone
+1 800-422-9300
Link
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