Midway Moving & Storage

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MoversChevron RightIllinoisChevron RightNilesChevron RightMidway Moving & Storage
based on 137+ data points
Circle Info

About Midway Moving & Storage

Website Information: Midway Moving & Storage is a Chicago based relocation company founded in 1987. It provides services for residential, commercial and overseas moving, as well as providing packing and storage facilities. Participating in the city's education initiatives by providing free moving supplies. Midway Moving & Storage is a moving company that has been in operation since 1987. They are based in Chicago and provide comprehensive relocation services to both residential and commercial clients locally and overseas. Considering their wide variety of services, this company offers moving, packing and storage facilities. Additionally, Midway Moving & Storage differentiates itself from other Niles, IL moving companies through its active involvement in local educational initiatives by supplying free moving materials.

Moving Services

  • Local moving services
  • Long-distance moving services
  • Cross-country moving services
  • International moving services
  • Small item moving services
  • Piano moving services
  • Pool table moving services
  • Appliance moving services
  • Furniture moving services
  • Packing services
USDOT Interstate License
Circle Info

Authorized

for Interstate Moves

Last Checked: 01/10/25

USDOT

730844

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

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Customer Reviews of Midway Moving & Storage

We analyzed and organized the customer reviews of Midway Moving & Storage in Niles, IL using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Midway Moving & Storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:

1. Quality

4.6/10

Nationwide Average: 8.44/10

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Recent Reviews Mention...

overcharged for a simple job

terrible experience with the moving service

horrific experience with this company

crew was very professional and customer service at Midway is excellent

2. Punctuality

5.54/10

Nationwide Average: 8.07/10

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Recent Reviews Mention...

rescheduled me for the next day

The crew was on time

showed up more than an hour early

they arrived at 9am sharp

3. Affordability

2.69/10

Nationwide Average: 7.69/10

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Recent Reviews Mention...

overpriced service for the task performed

move was going to cost 3X more

Cost far too much to move.

quote was almost double the service we used

4. Communication

3.75/10

Nationwide Average: 7.53/10

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Recent Reviews Mention...

they are not returning calls

no one followed up on the claim

would not respond to emails, dismissed my complaints

customer service at Midway is excellent

5. Stick to Prices

1.58/10

Nationwide Average: 5.99/10

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Recent Reviews Mention...

extra charges not mentioned upfront

asked for more money 3 times

offered only $25 for damaged items

costing way more than estimated

6. Speed

5.66/10

Nationwide Average: 8.58/10

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Recent Reviews Mention...

completed the task within 20-30 minutes

purposely overran the time deviously

move took several hours longer

Dewayne Rose and his crew were awesome and efficient

7. Friendliness

4.88/10

Nationwide Average: 8.91/10

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Recent Reviews Mention...

used pressure tactics for a tip

were very mean to me

attitude was unpleasant

Dewayne Rose and his crew were awesome and efficient

8. Will Hire Again

4.38/10

Nationwide Average: 8.18/10

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Recent Reviews Mention...

would not hire again due to poor experience

would not hire again due to poor service

choose anyone else

unbelievable experience with them

9. Professionalism

4.33/10

Nationwide Average: 8.31/10

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Recent Reviews Mention...

unprofessional behavior in asking for tips

did not set up beds, unprofessional behavior

unprofessional behavior by crew

very professional

10. Conflict Handling

1.39/10

Nationwide Average: 4.07/10

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Recent Reviews Mention...

no follow-up on the claim

only paid a fraction of repair costs

only offered $25 for my claim

nothing was handled or reimbursed

11. Precision & Care

3.28/10

Nationwide Average: 8.01/10

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Recent Reviews Mention...

they stole multiple items

not respectful of belongings

Left a huge gash on my desk.

did not protect my bedframe and I see visible scratches

Customer Insights icon

Customer Insights

Cost: $ 859.00 from 4 historical data points


How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Midway Moving & Storage

Location
2717 W Chicago Ave, Chicago, IL, 60622
Phone
(773) 588-7000
Link
Google
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