Midway Moving & Storage is a professional moving company in Chicago, IL providing local and long-distance moves and private storage for households, businesses, not-for-profit organizations, and government institutions. As one of the experienced movers serving Chicago, IL, they boast over 30 years of experience. The company holds to its promise of never sending day laborers, subcontractors, or college kids to handle your move. Applying the best practices for protecting furniture and walls, these movers are trained to handle large, awkward, or high-value items such as electronics and art. Midway Moving & Storage also uses item-specific packing techniques to ensure that your belongings are protected and won’t break or crumble during transportation. The team takes great care in wrapping, padding, and choosing the right boxes, ensuring there’s enough space around each item, so they don’t get damaged when stacked one on top of another.
Midway Moving & Storage
About Midway Moving & Storage
Additional Cities Served: Cicero, Bolingbrook, Evanston, Skokie, Tinley Park, Oak Lawn, BerwynShow More >
Illinois Moving License
Permanent
Last Checked: 01/21/22
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Customer Reviews of Midway Moving & Storage
We analyzed and organized the customer reviews of Midway Moving & Storage in Chicago, IL using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Midway Moving & Storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“great work by movers ”
“they are extremely professional ”
“great service overall ”
“Organized and did incredible work. ”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“they showed up on time, actually early ”
“delivered later than communicated ”
“job extended until midnight ”
“worked until midnight despite a 7-hour quote”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“more than double the estimate”
“costs for additional repairs needed ”
“typical to pay more than estimate ”
“price escalated from $1200 to $2100 unexpectedly”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“customer service is subpar ”
“head of operations was rude and dismissive ”
“Easy to communicate with them. ”
“accused us of scams instead of addressing concerns”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“accused of trying to scam new items ”
“clear they low-balled estimate initially”
“stayed past quoted time significantly”
“held my truck hostage ”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“unbelievable efficiency of crew ”
“took far longer than quoted 7 hours ”
“worked until midnight despite a timeframe”
“work hard and fast ”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“staff are super friendly”
“workers less than polite about asking for tips”
“extremely professional and organized ”
“Francisco crew was respectful”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“recommend this company and would hire again ”
“would use this moving service again and recommend ”
“claim process a complete joke ”
“company act unprofessionally and break belongings”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“crew was efficient and admirable ”
“lack of professionalism and disrespectful crew ”
“crew behavior is unprofessional and immoral”
“workers less than polite about asking for tips”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“Great understanding of situation and resolving storage issue”
“never contacted about claim status ”
“asked for refund, denied due to profit margin”
“accusation when reporting damages ”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“no mention of damage, careful handling ”
“Handled all items with care. ”
“they broke our family heirloom table”
“extensive damage to belongings ”
Customer Insights
Cost: $ 1686.00 from 27 historical data points
Hourly Minimum: 2 hours from 5 reviews
Local Move Duration: 5.75 hours from 36 reviews
Interstate Move Duration: 2 days from 8 reviews
Great Crew Members
| Ron, Emoni | thanks to Ron and Emoni for good storage unit size and pricing |
| George | Very understanding and kind in resolving financial issues |
| Gerardo, Camilo, Erick | special thanks to movers who showed up |
| George | head of operations was incredibly rude |
| Francisco | Organized and incredible teamwork by Francisco. |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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