In & Out Moving and Storage is a full-service moving company with over two decades of experience. Based in Chicago, it offers red-carpet services for residential moves, office moves, and storage needs for individuals, families, and businesses, whether they are looking for local and statewide relocation or long-distance moves throughout the continental United States. If you're in need of movers in Chicago, IL, it could be worth checking out. In & Out Moving and Storage moves more than 8,000 clients every year, taking their belongings safely and efficiently from point A to B. It is fully licensed and insured and doesn’t overcharge. It consistently earns five-star reviews, A+ ratings, and more service awards than any other mover in the area. With In & Out Moving & Storage’s customized services, you get exactly what you need at an affordable price.
In & Out Moving & Storage
Moving Services
- Cheap moving services
- Local moving services
- Long-distance moving services
- Cross-country moving services
- Small moving services
- Last-minute moving services
- Furniture moving services
- Hourly moving services
- Packing services
- Storage services
Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Customer Reviews of In & Out Moving & Storage
We analyzed and organized the customer reviews of In & Out Moving & Storage in Chicago, IL using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for In & Out Moving & Storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“would leave negative rating if possible ”
“worst company ever”
“amazing services ”
“great services highly recommend ”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“four weeks late beyond delivery window ”
“they showed up late for the move ”
“hours late”
“did not respect time deliveries ”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“overcharged me ”
“overcharged ”
“company is affordable”
“lowest quote given by Eli”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“unresponsive through calls and emails ”
“they were unresponsive and dismissive ”
“lack of customer support”
“inability to resolve issues with customer service ”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“charged additional, would not trust them with prices ”
“scam and lie to sign”
“hidden charges not disclosed”
“charged extra for services included in quote”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“very slow delivery time ”
“they were like moving ninjas”
“move was efficient ”
“worked quickly throughout the move process ”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“they are friendly”
“initially friendly but unprofessional during delivery ”
“would recommend others to look elsewhere ”
“they are friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“would never use this company again”
“do not use”
“definitely suggest them ”
“recommend this company and would hire again”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“movers was professional”
“they are so professional.”
“extremely unprofessional conduct during entire process ”
“people were unprofessional”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“held items hostage, didn't resolve issue ”
“did not address missing items or damage ”
“ignored my request for compensation”
“inability to resolve issues ”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“held items hostage and didn't care ”
“hold our stuff hostage”
“transport belongings with great care ”
“they treat things so nicely. ”
Customer Insights
Cost: $ 4497.00 from 9 historical data points
Hourly Minimum: 3 hours from 3 reviews
Local Move Duration: 4.5 hours from 42 reviews
Interstate Move Duration: 3 days from 23 reviews
Great Crew Members
Eli | Eli made the process smooth and easy |
Eli | Eli was patient and thorough in explanations |
Eli | gave lowest quote and seemed initially helpful |
Elijones | Elijones took good care of move needs |
Irving, Mike | Irving and Mike were fantastic |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?

Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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