Hollander International Storage and Moving

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MoversChevron RightIllinoisChevron RightEvanstonChevron RightHollander International Storage and Moving
based on 263+ data points
Circle Info

About Hollander International Storage and Moving

Chicago-based Hollander International Storage and Moving has served families and businesses in the city and its surroundings since 1888, showcasing over 130 years of service. As a well-established participant in the moving industry, their experience encompasses a broad scope of relocation contexts including Evanston, IL moving services. The fourth-generation family-owned company specializes in different forms of moving services, including local, long-distance, international, and commercial moving, as well as corporate relocation and logistics services. They approach moving with a "service first" attitude, focusing on personalized, professional moving services to reduce clients' stress and costs associated with relocation, exhibiting a commitment to customer satisfaction and attention to detail. As an agent of United Van Lines, Hollander is capable of handling moves nationwide and even globally.

Additional Cities Served: North Chicago, Lincolnwood, Riverside

Moving Services

  • Local Moving
  • Long Distance Moving
  • International Moving
  • Commercial Moving
  • Corporate Relocation
  • Chicago Logistics Services
USDOT Interstate License
Circle Info

Authorized

for Interstate Moves

Last Checked: 01/11/25

USDOT

131735

ENTITY TYPE

Carrier/Shipper/Broker

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

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Customer Reviews of Hollander International Storage and Moving

We analyzed and organized the customer reviews of Hollander International Storage and Moving in Evanston, IL using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Hollander International Storage and Moving based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:

1. Quality

7.77/10

Nationwide Average: 8.44/10

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Recent Reviews Mention...

service was prompt and effective

very impressed with the service

very professional and goods arrived in the same condition

super-efficient move

2. Punctuality

7.21/10

Nationwide Average: 8.07/10

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Recent Reviews Mention...

very prompt

shipment arrived according to schedule

they arrived when they said they would

they showed up late both days

3. Affordability

7.94/10

Nationwide Average: 7.69/10

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Recent Reviews Mention...

terrific bargain

not worried about it being over-priced

very reasonably priced

they were affordable

4. Communication

6.54/10

Nationwide Average: 7.53/10

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Recent Reviews Mention...

excellent response from customer service

kept me updated throughout the process

took care of all of the details

quickly answered phone calls and emails

5. Stick to Prices

6.66/10

Nationwide Average: 5.99/10

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Recent Reviews Mention...

didn't count up every box or piece of tape used

binding quote was honored

insurance claim process seems legally questionable

everything as promised, no surprises in pricing

6. Speed

7.25/10

Nationwide Average: 8.58/10

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Recent Reviews Mention...

used two hand trucks at once, made things go quickly

quick and efficient work by movers

left after 4 hours and came late next day

worked hard and took care

7. Friendliness

9.17/10

Nationwide Average: 8.91/10

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Recent Reviews Mention...

informative, courteous, and helpful

they are very nice

employees were courteous

interacted as people, not just customers

8. Will Hire Again

7.54/10

Nationwide Average: 8.18/10

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Recent Reviews Mention...

will suggest

would highly recommend the movers to all

would hire again

would highly recommend this company and would hire again

9. Professionalism

8.29/10

Nationwide Average: 8.31/10

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Recent Reviews Mention...

well done

very professional

they were professional

brought a borrowed crew

10. Conflict Handling

4.41/10

Nationwide Average: 4.07/10

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Recent Reviews Mention...

refused to fix the broken treadmill

poor reimbursement for damaged items

put down protective material for snow and salt

does not address concerns adequately

11. Precision & Care

7.78/10

Nationwide Average: 8.01/10

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Recent Reviews Mention...

goods arrived in same condition

very attentive and careful with items

they broke our treadmill

there were 5 damaged items

Customer Insights icon

Customer Insights

Interstate Move Duration: 2 days from 3 reviews

Great Crew Members icon

Great Crew Members

JJ was really great
Chris Kucharski, Tony Gardner, Todd Cosgrove, Eddie, Greg, Coreytook their time, packed with care, high energy, noticed forgotten items
Rebecca, Chris, TonyRebecca organized well, Chris estimated accurately, Tony drove excellently
Scott, TonyScott knew critical city details, Tony worked hard during the move
Davidtrue pro
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Hollander International Storage and Moving

Location
2418 N Milwaukee Ave, Chicago, IL, 60647
Phone
+1 800-323-6600
Link
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