Big O Moving & Storage Inc is a professional moving company that has been providing local and long-distance moving services for over 30 years. As one of the movers in Chicago, IL, the company offers residential, commercial, and employee relocation services, meeting personal and economical needs of each client with a customized approach. They also offer freight services nationwide and have the capacity to move anything from 1,500 to 150,000 square feet of commercial property. They prioritize assisting their clients through the moving process, offering on-site visits to assess needs, and providing affordable and economical service rates. The company is licensed and insured, ensuring a reliable and secure moving experience.
Big O Moving & Storage Inc
About Big O Moving & Storage Inc
Additional Cities Served: Oak Lawn, Calumet City, Chicago Heights, East Chicago, Harvey, Blue Island, DoltonShow More >
Moving Services
- Local moving services
- Long-distance moving services
- Cross-country moving services
- Small moving services
- Last-minute moving services
- Hourly moving services
- Packing services
- Storage services
- Commercial moving services
- Freight services
Illinois Moving License
Pending
Last Checked: 01/21/22Have feedback for Big O Moving & Storage Inc?
Error. Please try again later.
Customer Reviews of Big O Moving & Storage Inc
We analyzed and organized the customer reviews of Big O Moving & Storage Inc in Chicago, IL using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Big O Moving & Storage Inc based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
4.15/10
Nationwide Average: 8.44/10
Recent Reviews Mention...
“destroyed some of my furniture”
“Complained and broke items”
“Excellent Customer Service”
“best moving experiences I have ever had”
2. Punctuality
3.33/10
Nationwide Average: 8.07/10
Recent Reviews Mention...
“Late”
“they showed up late”
“arrived hours late”
“got to my home on time”
3. Affordability
4.71/10
Nationwide Average: 7.69/10
Recent Reviews Mention...
“cost more than promised”
“quote was very reasonable”
“fair prices”
“Prices too high”
4. Communication
3.2/10
Nationwide Average: 7.53/10
Recent Reviews Mention...
“refused to address my concerns”
“poor communication from the supervisor and staff”
“Very detailed oriented & interpersonal skills”
“Angela bent over backwards to make sure I was taken care of”
5. Stick to Prices
2.46/10
Nationwide Average: 5.99/10
Recent Reviews Mention...
“price increased from quoted”
“implied movers did not stick to quoted prices”
“quoted one price, driver tried charging 3x more”
“Tried to hit with an additional travel fee”
6. Speed
3.97/10
Nationwide Average: 8.58/10
Recent Reviews Mention...
“very slow mover”
“got my 4 bed home moved in a day”
“intentionally moved slow”
“the way they were going it would've taken 5 to 6 hours”
7. Friendliness
6.3/10
Nationwide Average: 8.91/10
Recent Reviews Mention...
“Complained whole time”
“sent out a friendly and courteous crew”
“unhappy with the crew's attitude and response”
“disrespectful and made homophobic comments”
8. Will Hire Again
3.79/10
Nationwide Average: 8.18/10
Recent Reviews Mention...
“wouldn't recommend them to anyone”
“would not hire again due to poor experience”
“would recommend to anyone”
“recommend this company and would hire again”
9. Professionalism
3.04/10
Nationwide Average: 8.31/10
Recent Reviews Mention...
“no respect for company implies unprofessional behavior”
“Unprofessional behavior, complaining, and mishandling of items”
“they were very professional”
“lack of professionalism by refusing Covid protocols”
10. Conflict Handling
1.69/10
Nationwide Average: 4.07/10
Recent Reviews Mention...
“didn't get as much as an apology”
“did not respond about my broken item”
“the supervisor said there's nothing she could do”
“failed to rectify the issue with moving dolly”
11. Precision & Care
2.8/10
Nationwide Average: 8.01/10
Recent Reviews Mention...
“no respect for neighborhood shows lack of care”
“destroyed some of my furniture”
“Broke nightstand, improper reassembly of furniture”
“scratched surfaces like bed frame and TV stand”
Customer Insights
Cost: $ 462.00 from 4 historical data points
Great Crew Members
| Angela, Phyllis, Sheila | didn't follow up or resolve the issue |
| Angela | went above and beyond to make sure I was taken care of |
| Angie | poor phone etiquette |
| unnamed younger driver | younger driver was good |
| Odis | spoke directly to rectify issues |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact Big O Moving & Storage Inc
Ready to start your move?
Is this your moving company?
Claim your company listing to get connected with customers, enhanced placement, and more!
Claim My Free Listing Now
Additional Resources
Chicago Moving Services
Nearby Cities
