Founded in 2011 by Cornell students, Storage Squad - University of Illinois has been providing affordable and convenient student storage services for over a decade. The company is based in Ithaca, NY, and now serves students at over 40 schools across 15 states. In 2020, Storage Squad became part of the 1-800-PACK-RAT | Zippy Shell Moving & Storage Made Simple family. They offer an all-inclusive service which includes free packing materials, pickup, delivery, and storage for the summer. The company takes pride in their focus on quality service, affordable pricing, and for their ability to help students with their moving and storage needs in Champaign, IL.
Storage Squad - University of Illinois
Ranked Top 10 Best Movers in Champaign, IL
Moving Services
- Student Storage
- Summer Storage
- Packing Materials
- Pickup and Delivery
- Affordable Pricing
- Moving and Storage Made Simple
- Reduce Congestion
- Quality Service
- Everyday Low Pricing
- Support and Customer Service
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Customer Reviews of Storage Squad - University of Illinois
We analyzed and organized the customer reviews of Storage Squad - University of Illinois in Champaign, IL using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Storage Squad - University of Illinois based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
5.47/10
Nationwide Average: 8.44/10
Recent Reviews Mention...
“ridiculous service and very upset”
“expected better service, this is a nightmare”
“unprofessional storage team and ghosted”
“Very bad delivery service”
2. Punctuality
3.81/10
Nationwide Average: 8.07/10
Recent Reviews Mention...
“they were not delivered on the promised day”
“delivery of fridge was not done on time”
“been expecting her stuff for four days now”
“boxes have not arrived on scheduled time”
3. Affordability
6.28/10
Nationwide Average: 7.69/10
Recent Reviews Mention...
“paid so much for this service”
“overpriced”
“price gouged for storage, implying high cost ”
“Service was affordable”
4. Communication
3.71/10
Nationwide Average: 7.53/10
Recent Reviews Mention...
“I have called and talked to many people”
“can't get useful information on calls”
“no response to several emails and phone calls”
“no communication with me”
5. Stick to Prices
3.17/10
Nationwide Average: 5.99/10
Recent Reviews Mention...
“failed to deliver all guaranteed belongings”
“is not moral at all”
“compensated only $100 for $2500 loss”
“rescheduled and then failed to deliver ”
6. Speed
4.85/10
Nationwide Average: 8.58/10
Recent Reviews Mention...
“delivery significantly delayed beyond promised time”
“delivery of items is significantly delayed”
“Did not complete the service promptly”
“slow service mentioned”
7. Friendliness
6.14/10
Nationwide Average: 8.91/10
Recent Reviews Mention...
“face-to-face interactions not helpful”
“your behaviors”
“customer service is the worst”
“implied lack of courtesy by hanging up”
8. Will Hire Again
4.39/10
Nationwide Average: 8.18/10
Recent Reviews Mention...
“my boxes never came”
“I just want my belongings back”
“will never use this service again”
“would not hire again due to terrible service”
9. Professionalism
3.78/10
Nationwide Average: 8.31/10
Recent Reviews Mention...
“I have talked to two different delivery people”
“unprofessional behavior by storage team”
“company disorganized and unprofessional in handling situation”
“incompetence and chaotic”
10. Conflict Handling
1.41/10
Nationwide Average: 4.07/10
Recent Reviews Mention...
“I just want to know where the warehouse is”
“no effort to rectify the situation despite complaints”
“failed to rectify the situation after many attempts”
“Please give my stuff back”
11. Precision & Care
3.41/10
Nationwide Average: 8.01/10
Recent Reviews Mention...
“Please give my stuff back”
“they lost all my items”
“forgot to deliver three of my boxes”
“belongings lost, had to replace items”
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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