U-Haul Neighborhood Dealer Review

Looking to hire U-Haul Neighborhood Dealer? See our detailed 11-point review based on our independent analysis of U-Haul Neighborhood Dealer, 47 other Shorewood moving companies, and 567 moving companies in Illinois.
Key Takeaways:
- Overall rating: 6.47 out of 10
- Highest 11-point rating category: Friendliness
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
U-Haul is a well-established American moving and storage rental company headquartered in Phoenix, Arizona. Founded in 1945 by Leonard Shoen and Anna Mary Carty Shoen, it started from a simple need for DIY moving solutions post-World War II. U-Haul has grown significantly, offering services that include truck and trailer rentals, self-storage units, moving supplies, and propane refill stations across North America. Recognized as the pioneer of one-way trailer rentals, U-Haul capitalized on the model of sharing ownership costs among users, promoting mobility across the U.S. and Canada. This company stands out due to its expansive network facilitating local and nationwide moves and its contribution to the DIY moving industry, evidenced by maintaining the largest rental fleet. U-Haul is also noted for its commitment to sustainability and community support, including special services for college and military moves. The "Website Information:" provided is thorough and supports a detailed account of U-Haul's services, history, and operational philosophy.
Our Research
11 Point Rating
Metric | Score Out of 10 | vs Nationwide Comparison between U-Haul Neighborhood Dealer & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
---|---|---|---|---|---|---|
Communication | 6.75 | ↓ -9.2% | 1 | 0 | 100.0% | |
Friendliness | 7.68 | ↓ -12.1% | 1 | 0 | 100.0% |
Recent U-Haul Neighborhood Dealer Reviews
Communication - 6.75/10
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
Overall Review Distribution
Friendliness - 7.68/10
Was the moving crew cordial and friendly to be around on moving day?
Overall Review Distribution
Additional Details
Moving Services Offered by U-Haul Neighborhood Dealer
- Local Moving
- Long-Distance Moving
- International Moving
- College Moving
- Military Moving
- Packing Services
- Storage Solutions
- Trailer Rentals
- Truck Rentals
- Moving Supplies
Licenses
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Detailed Customer Insights
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Contact U-Haul Neighborhood Dealer
- Carbon Hill, IL, 60416
- (815) 768-4757
- https://www.uhaul.com/
How we ranked the top Illinois movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Illinois.
Rating Methodology
Here's the methodology we used to come up with the best movers in Illinois:

Our original review-based ranking algorithm
We started with a total of 567 companies that offer moving services in the Illinois area.
From these 567 companies, we analyzed a total of 122,337 reviews dating all the way back to August 2005.
We also reviewed a total of 129 state and federal moving licenses from these 567 companies and 1,830 different 3rd party review and social profiles.
Each of the ~122,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 394,199 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 59,650 Shorewood moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every Illinois moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?