Big Boy Movers Review
Looking to hire Big Boy Movers? See our detailed 11-point review based on our independent analysis of Big Boy Movers, 79 other Salt Lake City moving companies, and 213 moving companies in Utah.
Big Boy Movers has an overall score of 8.68 out of 10. Based on our extensive analysis, this is a Fabulous score and places it in the top 76.23% of all movers in Utah and the top 80.33% of moving companies nationwide. They score better than 95 movers in Utah.
Key Takeaways:
- Overall rating: 8.68 out of 10
- Highest 11-point rating category: Friendliness
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
Big Boy Movers is a family-owned and operated moving company headquartered in Lehi, Utah with additional branches in Idaho. The company, under the leadership of four identified individuals: Brandt, Becki, Kemp, and Whitney, offers moving services both locally and long distance, across multiple state lines. Services provided by Big Boy Movers includes packing, loading, unloading, residential and commercial moving, and long-term storage. Notably, the company prides itself on offering individualized service, affordability, professional quality, and a caring approach to its customers. A distinguishing factor of Big Boy Movers is their attention to detail and the effort they put into creating a stress-free moving experience for each client. To see who else provides moving services in the area, check out this list of top-rated movers in West Valley City, UT.
Our Research
- Analyzed 990 total reviews
- Reviewed 3 social profiles and review listings
- Checked for license verification at FMCSA
- Crunched 4,061 data points pertaining to the above
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between Big Boy Movers & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Quality | 9.45 | ↑ 13.9% | 809 | 57 | 93.4% | |
| Punctuality | 9.53 | ↑ 19.4% | 297 | 17 | 94.6% | |
| Affordability | 9.17 | ↑ 21.0% | 130 | 12 | 91.5% | |
| Communication | 8.87 | ↑ 19.3% | 137 | 22 | 86.2% | |
| Stick to Prices | 6.93 | ↑ 16.3% | 30 | 16 | 65.2% | |
| Speed | 9.51 | ↑ 12.6% | 353 | 21 | 94.4% | |
| Friendliness | 9.78 | ↑ 12.0% | 473 | 9 | 98.1% | |
| Will Hire Again | 9.40 | ↑ 16.9% | 803 | 58 | 93.3% | |
| Professionalism | 9.21 | ↑ 12.6% | 376 | 38 | 90.8% | |
| Conflict Handling | 4.84 | ↑ 18.9% | 17 | 26 | 39.5% | |
| Precision & Care | 8.79 | ↑ 10.9% | 307 | 53 | 85.3% |
Recent Big Boy Movers Reviews
Quality - 9.45/10
Overall quality of the service provided on moving day.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Punctuality - 9.53/10
Did the crew show up on-time with the required equipment?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Affordability - 9.17/10
How affordable was the moving service?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Communication - 8.87/10
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Stick to Prices - 6.93/10
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Speed - 9.51/10
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Friendliness - 9.78/10
Was the moving crew cordial and friendly to be around on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Will Hire Again - 9.40/10
How likely a customer is to hire the same movers again for their next move.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Professionalism - 9.21/10
Did the moving crew behave in a professional manner on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Conflict Handling - 4.84/10
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
Overall Review Distribution
Precision & Care - 8.79/10
Were walls scratched? Did furniture get scuffed, broken, or lost?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Additional Details
Moving Services Offered by Big Boy Movers
- Long-Distance Moving
- Loading Services
- Unloading Services
- Packing Services
- Residential Moving
- Commercial Moving
- Long-Term Storage
- Individualized Moving Services
- In-house Moving Services
- Local Moving Services
Licenses
State & federal license information
USDOT Interstate License
Status: Authorized for Interstate Moves (last checked 7/04/25)- USDOT: 2893666
- MC: 972264
- ENTITY TYPE: Carrier/Shipper
30
Registered Trucks, Tractors, or Vans
8
Registered Drivers
7/28/21
Most Recent USDOT Update
100,000
Annual Interstate Miles (2021)
Detailed Customer Insights
Based on our analysis of Big Boy Movers's customer reviews:
2 hrs
Hourly Minimum
based on 3 reviews
2 hrs
Local Move Duration
based on 57 reviews
2 days
Interstate Move Duration
based on 4 reviews
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Awards
Contact Big Boy Movers
- New Meadows, ID, 83654
- (801) 921-1402
- https://thebigboymovers.com/locations/salt-lake-city-provo
Follow Big Boy Movers:
How we ranked the top Utah movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Utah.
Rating Methodology
Here's the methodology we used to come up with the best movers in Utah:
Our original review-based ranking algorithm
We started with a total of 213 companies that offer moving services in the Utah area.
From these 213 companies, we analyzed a total of 37,329 reviews dating all the way back to February 2009.
We also reviewed a total of 2 state and federal moving licenses from these 213 companies and 671 different 3rd party review and social profiles.
Each of the ~37,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 87,652 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 12,085 Salt Lake City moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every Utah moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
