A City Storage is a reliable moving and storage company based in Idaho Falls that has been serving the community for a number of years. Offering secure and clean storage units, they cater to various storage needs, including residential and commercial storage. As a locally-owned and operated business, they pride themselves on attention to detail and personalized service, ensuring customers receive the best experience possible. A City Storage's service area focuses primarily on the local Idaho Falls metro region. To accommodate a diverse range of customer requirements, they offer various storage unit sizes, packing supplies, and moving resources.
A City Storage
based on 124+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About A City Storage
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Customer Reviews of A City Storage
We analyzed and organized the customer reviews of A City Storage in Idaho Falls, ID using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for A City Storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
8.75/10
Nationwide Average: 8.44/10
Recent Reviews Mention...
“extremely reasonable and willing to work with me”
“they are an awesome place”
“Very nice people and great customer service”
“Excellent service, highly recommend”
2. Affordability
7.6/10
Nationwide Average: 7.69/10
Recent Reviews Mention...
“never felt overcharged”
“looking for an affordable storage unit”
“best prices I could find”
“affordable prices”
3. Communication
8.49/10
Nationwide Average: 7.53/10
Recent Reviews Mention...
“gentlemen I spoke with was very polite and helpful”
“great customer service”
“were easy to communicate with”
“Always responds and/or answers the phone”
4. Stick to Prices
5.16/10
Nationwide Average: 5.99/10
Recent Reviews Mention...
“stuck to original agreement”
“unwilling to remove late fees or adjust legal fees”
“tacked on every fee imaginable”
“Rental contract was adjusted as needed”
5. Friendliness
9.06/10
Nationwide Average: 8.91/10
Recent Reviews Mention...
“gentlemen I spoke with was very polite”
“Very nice people”
“they are friendly”
“they are very nice”
6. Will Hire Again
8.07/10
Nationwide Average: 8.18/10
Recent Reviews Mention...
“highly recommend and would hire again”
“would hire again because it's an awesome place”
“will for sure rent with them again”
“would highly recommend”
7. Professionalism
8.12/10
Nationwide Average: 8.31/10
Recent Reviews Mention...
“gentlemen I spoke with was very polite and helpful”
“transferred all the information quickly”
“staff was very professional and helpful”
“employees were professional”
8. Conflict Handling
5.01/10
Nationwide Average: 4.07/10
Recent Reviews Mention...
“worked with me despite payment issues”
“new manager is making positive changes”
“Waited forever for a refund”
“did not work with me during a tough time”
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
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