Cross Town Movers has been helping families and businesses move for over 35 years. Knowledgeable about the local streets and neighborhoods, the Boise-based moving company specializes in moves within the Treasure Valley. With a crew of experienced movers, affordable hourly rates, modern tools, and well-equipped trucks, it ensures your well-loved items are properly packed before safely moving them to your new home, office, or storage. Whether you’re moving for the first or tenth time, the locally-owned and operated business is committed to providing you with a quick and efficient moving experience. At Cross Town Movers, customer satisfaction is the highest priority. If you are looking for other moving services in Boise, ID, you can check them out.
Cross Town Movers
Ranked Top 10 Best Movers in Boise, ID
Moving Services
- Residential Moving
- Business & Office Moving
- Packing Services
Awards
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Customer Reviews of Cross Town Movers
We analyzed and organized the customer reviews of Cross Town Movers in Boise, ID using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Cross Town Movers based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“had a good experience in two previous moves”
“professional crew did a great job”
“services were very satisfactory”
“Jaden and Gage were great and everything was intact”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“Prompt arrival”
“movers were on time”
“they were on time”
“arrived 30 minutes after the call”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“reasonably priced”
“charged almost $1000 for an incomplete job”
“very affordable”
“great rates mentioned”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“Great communication before the move”
“communicated well throughout the entire move”
“communicated well and addressed storage concerns”
“phone call experience was great”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“quote was very close to final price”
“Cost less than original estimate”
“estimate and actual were way off”
“everything happened exactly as promised”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“efficient with time”
“Didn't hesitate or waste time loading and unloading”
“Movers worked super hard and quick”
“took 6 hours for a 4 hour job”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“Tommy and George showed cooperative attitude and courtesy”
“staff is always friendly”
“Boyd, Nathan, and Nico were polite”
“Very polite movers”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“would use Cross Town Movers again”
“would highly recommend and hire again”
“highly recommended”
“Would definitely hire Crosstown Movers again”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“professional know-how by Tommy and George”
“team was polite and professional”
“Tommy and George were very professional”
“professional staff”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“addressed concerns with storage space efficiently”
“Willing to do add on tasks”
“They were able to accommodate us on a very tight schedule”
“they would not hesitate to make it right”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“careful with belongings”
“Everything was intact and without damage”
“Moved everything with care”
“they broke my washing machine”
Customer Insights
Cost: $ 942.00 from 5 historical data points
Local Move Duration: 3 hours from 37 reviews
Great Crew Members
| Tommy, George | strength, professional know-how, cooperative attitude, and courtesy |
| Jaden, Gage | Jaden and Gage were great and efficient |
| Boyd, Nathan, Nico | did a wonderful job |
| Tommy, George | Tommy and George did a great job |
| Matt, Dylan | patient, kind and hard working |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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