Malama Moving Company

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MoversChevron RightHawaiiChevron RightHonoluluChevron RightMalama Moving Company
Good
based on 1671+ data points
Circle Info

About Malama Moving Company

Based in Honolulu, Hawaii, Malama Moving Company has been providing moving services for over 16 years. This locally owned and operated company offers a range of services, including residential and commercial relocations, packing and delivery services, load and unload containers and PODS, and junk removals. Highly recommended by realtors and clients, Malama Moving Company is committed to providing honest, customer-centric services and taking care of their clients' belongings like their own. The company has a strong reputation in the industry and is proud to have grown through recommendations from satisfied customers. They also offer military discounts.

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Moving Services

  • Residential relocation
  • Business relocation
  • Junk hauling
  • Delivery
  • Packing
USDOT Interstate License
Circle Info

Not Authorized

for Interstate Moves

Last Checked: 01/10/25

USDOT

3744891

MC

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

Awards

Top 10 Movers in Honolulu, HI 2023 award
Top 10 Movers in Honolulu, HI 2022 award

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Customer Reviews of Malama Moving Company

We analyzed and organized the customer reviews of Malama Moving Company in Honolulu, HI using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Malama Moving Company based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:

1. Quality

8.25/10

Nationwide Average: 8.44/10

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Recent Reviews Mention...

perfect service with a smile

highly recommend Malama Moving company

incredible experience with the company

I've been using them for years and they're reliable

2. Punctuality

8.11/10

Nationwide Average: 8.07/10

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Recent Reviews Mention...

guys came early

showed up 15 minutes early

On time

promptly showed up on time

3. Affordability

8.4/10

Nationwide Average: 7.69/10

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Recent Reviews Mention...

cheapest by far

price was very fair

review indicates affordability

cost was higher than some but felt comfortable

4. Communication

7.63/10

Nationwide Average: 7.53/10

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Recent Reviews Mention...

Communication was top notch

Logan was really informative about the cost

ease of communication

Logan was really informative about cost

5. Stick to Prices

7.55/10

Nationwide Average: 5.99/10

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Recent Reviews Mention...

quoted for 3 men but only two arrived

policy change different from quote

charged me more than quoted

will steal your money.

6. Speed

8.64/10

Nationwide Average: 8.58/10

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Recent Reviews Mention...

strong and fast

completed a 17-mile move in two hours

They were quick but careful

move everything within the three hour period

7. Friendliness

9.23/10

Nationwide Average: 8.91/10

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Recent Reviews Mention...

super friendly and helpful

friendly and professional

so pleasant during the move

VERY easy to work with

8. Will Hire Again

7.98/10

Nationwide Average: 8.18/10

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Recent Reviews Mention...

definitely will use these guys again

would highly recommend and am grateful

Would recommend for any move need

would definitely not hire again due to theft

9. Professionalism

8.24/10

Nationwide Average: 8.31/10

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Recent Reviews Mention...

friendly and professional

doing good work

handled obstacles professionally and gracefully

SO professional

10. Conflict Handling

4.98/10

Nationwide Average: 4.07/10

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Recent Reviews Mention...

company did not rectify the theft incident

only offered $40 off to a $150 shelf

offered small discount after being asked

Johnny failed to reassure me or rectify the situation appropriately

11. Precision & Care

7.73/10

Nationwide Average: 8.01/10

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Recent Reviews Mention...

good care of all my furniture with glass

All furniture came in pristine condition

handled all furniture and breakables safely

tried to fix the cat shelf but didn't look good

Customer Insights icon

Customer Insights

Cost: $ 853.00 from 4 historical data points

Hourly Minimum: 2 hours from 11 reviews


Local Move Duration: 2.75 hours from 45 reviews

Great Crew Members icon

Great Crew Members

Kona, Curtissuper friendly and helpful, took care of the move quickly
Landon, Logan, Larryhard work performance and make a great team
Landon, Isaac, Isaiahall were very capable during the move
Ryan, Curtis, KirkAWESOME guys and made my MOVE EASY
Logan,Two main guysLogan was informative and main guys were nice
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Malama Moving Company

Location
661 Ke’eaumoku St Ste 105 F-3, Honolulu, HI, 96814
Phone
+1 808-699-4070
Link
Google
Yelp
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