U-Box at U-Haul Review

Looking to hire U-Box at U-Haul? See our detailed 11-point review based on our independent analysis of U-Box at U-Haul, 45 other Centerville moving companies, and 640 moving companies in Georgia.
Key Takeaways:
- Overall rating: 6.81 out of 10
- Highest 11-point rating category: Friendliness
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
U-Haul, a pioneering DIY moving service provider, was established in 1945 by L.S. "Sam" Shoen and his wife Anna Mary Carty Shoen in response to the post-WWII need for one-way moving equipment available nationwide. Over 75 years, the company has expanded significantly to offer an array of moving and storage solutions across North America. Based in Phoenix, Arizona, U-Haul is renowned for its large fleet of trucks, trailers, and innovative U-Box containers for moving and storage, accommodated by extensive self-storage units. They contribute robustly to military and community support, which underscores their commitment to enhancing service accessibility and customer convenience. U-Haul stands out for its historical competence in facilitating the mobility of North American populations efficiently and economically.
Our Research
11 Point Rating
Metric | Score Out of 10 | vs Nationwide Comparison between U-Box at U-Haul & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
---|---|---|---|---|---|---|
Communication | 6.93 | ↓ -6.8% | 1 | 0 | 100.0% | |
Friendliness | 7.78 | ↓ -10.9% | 1 | 0 | 100.0% | |
Professionalism | 7.41 | ↓ -9.4% | 1 | 0 | 100.0% |
Recent U-Box at U-Haul Reviews
Communication - 6.93/10
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Friendliness - 7.78/10
Was the moving crew cordial and friendly to be around on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Professionalism - 7.41/10
Did the moving crew behave in a professional manner on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Additional Details
Moving Services Offered by U-Box at U-Haul
- Local Moving
- Long-Distance Moving
- International Moving
- Cross-Country Moving
- College Moving
- Military Moving
- Last-Minute Moving
- Packing Services
- Storage Services
- Commercial Moving
Licenses
State & federal license information
USDOT Interstate License
Status: Authorized for Interstate Moves (last checked 8/13/24)- USDOT: 428379
- MC: 880711
- ENTITY TYPE: Carrier
76
Registered Trucks, Tractors, or Vans
146
Registered Drivers
9/11/23
Most Recent USDOT Update
2,055,200
Annual Interstate Miles (2022)
Detailed Customer Insights
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Contact U-Box at U-Haul
- Unadilla, GA, 31091
- (478) 225-0956
- https://www.uhaul.com/Locations/UBox-Containers-near-Warner-Robins-GA-31093/779076/
How we ranked the top Georgia movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Georgia.
Rating Methodology
Here's the methodology we used to come up with the best movers in Georgia:

Our original review-based ranking algorithm
We started with a total of 640 companies that offer moving services in the Georgia area.
From these 640 companies, we analyzed a total of 101,306 reviews dating all the way back to February 2008.
We also reviewed a total of 128 state and federal moving licenses from these 640 companies and 1,967 different 3rd party review and social profiles.
Each of the ~101,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 244,772 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 37,509 Centerville moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every Georgia moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?