North American Van Lines, an established name in the moving industry since 1933, boasts an expansive network with over 500 agent locations throughout the United States. The company offers a personalized moving experience and covers both local and long-distance moves. As one of the longstanding movers in Alpharetta, GA, North American Van Lines extends its services to international relocation, corporate shifts, and office moving. Additionally, the company provides packing, loading, and transporting services and specializes in managing fragile items. They also offer systematic loading and unloading, debris removal, and moving storage facilities. The company prides itself on its cutting-edge use of technology, being the first to utilize WorldTrac satellite connections for tracking shipments and interactive driving simulators for driver safety.
North American Van Lines
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About North American Van Lines
Additional Cities Served: Brookhaven, Stonecrest, Tucker, Lawrenceville, Chamblee, Snellville, CovingtonShow More >
Moving Services
- Cheap moving services
- Local moving services
- Long distance moving services
- Cross-country moving services
- International moving services
- Small moving services
- Piano moving services
- Pool table moving services
- Appliance moving services
- Last-minute moving services
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Customer Reviews of North American Van Lines
We analyzed and organized the customer reviews of North American Van Lines in Alpharetta, GA using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for North American Van Lines based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“pretty good and well organized”
“Excellent crew made the move smooth”
“Larry and Cynthia made moving process smooth and easy”
“very disappointed in the move”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“they were even a little early”
“delayed delivery and were late”
“never going to show up”
“delayed our move by 1 full day”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“because of the price, I will have money left over”
“worth the expense”
“high cost not reflective of service”
“Their pricing was very competitive”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“very little follow-up or concern shown”
“passed around, no direct assistance provided”
“excellent communication”
“they had tried to reach me a few times”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“Prices quoted were accurate”
“real about their pricing”
“guaranteed cost quoted was not the final cost”
“was told beds would be assembled but they weren't”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“Packer's delay caused stress about move timeline.”
“loading took forever”
“Packing, loading, and unloading went quickly and smoothly”
“required additional trucks and had disordered off loading”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“employees to be very pleasant and helpful”
“crew did so with good humor”
“He was kind”
“crew was polite and helpful”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“would definitely not hire again”
“would hire again”
“would hire again”
“would hire again for another move”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“unprofessional behavior noted”
“crew was highly professional”
“John Postell is extremely professional”
“drivers were well trained and professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“no concern shown about the losses”
“went above and beyond to ensure happiness”
“refused to address the robbery properly”
“attempt to address missing painting and broken tile was insufficient”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“belongings were handled with care”
“furniture arrived broken and damaged”
“Packers were careless, resulting in potential damage.”
“wallet and jewelry were stolen”
Customer Insights
Interstate Move Duration: 3 days from 3 reviews
Great Crew Members
| Larry, Cynthia | Larry and Cynthia made moving process smooth and easy |
| Ian,Tyeefah,Sam | made my move smooth and happy |
| John | John Postell went above and beyond |
| Dave | Dave and his team did an excellent job |
| Jim | Jim went above and beyond |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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