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U-Pack Review

Updated Jun 11, 2025
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Looking to hire U-Pack? See our detailed 11-point review based on our independent analysis of U-Pack, 27 other Savannah moving companies, and 640 moving companies in Georgia.

U-Pack has an overall score of 7.80 out of 10. Based on our extensive analysis, this is a Good score and places it in the top 59.49% of all movers in Georgia and the top 53.86% of moving companies nationwide. They score better than 380 movers in Georgia.

Key Takeaways:

  • Overall rating: 7.80 out of 10
  • Highest 11-point rating category: Friendliness
  • Our rankings and results are unbiased & backed by data… NOT paid promotions

About

U-Pack is a moving company that has provided fast and convenient long-distance moving solutions since 1997. Based in Fort Smith, Arkansas, U-Pack offers nationwide services, such as door-to-door delivery, storage, and guaranteed transit. Their affordable moving solutions charge customers only for the equipment space they use, and fuel costs are included in their rates. Appropriate for a variety of moving needs, such as long-distance moving, military moves, cross-country relocations, senior moving, student moves, job relocations, and small moves - U-Pack has consistently demonstrated why they are a trusted name in the moving industry. Furthermore, their team of experienced consultants is available to assist customers both over the phone and online, embodying the responsiveness and customer care expected from customer-recommended movers in Savannah, GA.

Our Research

  • Analyzed 36 total reviews
  • Reviewed 3 social profiles and review listings
  • Checked for license verification at GDPS & FMCSA
  • Crunched 169 data points pertaining to the above

11 Point Rating

MetricScorevs NationwidePositive ReviewsNegative ReviewsPositive Score
Quality8.82↑ 6.2%26292.9%
Punctuality7.94↓ -0.5%14477.8%
Affordability8.88↑ 17.2%15193.8%
Communication7.57↑ 1.8%18772.0%
Stick to Prices8.74↑ 46.5%70100.0%
Speed5.83↓ -30.9%3442.9%
Friendliness9.26↑ 6.0%160100.0%
Will Hire Again8.21↑ 2.0%26583.9%
Professionalism9.02↑ 10.3%130100.0%
Conflict Handling3.91↓ -3.9%1325.0%
Precision & Care7.65↓ -3.5%3175.0%

Recent U-Pack Reviews

Quality - 8.82/10

Overall quality of the service provided on moving day.

Recent Customer Praises
exemplary communication, stellar punctuality, and exceptional professionalism
happy with the service and will use them again
Very well organized and had a great experience
great work by movers
This company was so good!
Recent Customer Complaints
Overall Review Distribution
Positive
26 (92.9%)
Negative
2 (7.1%)

Additional Details

Moving Services Offered by U-Pack

  • Long Distance Moving
  • Military Moves
  • Cross Country Moving
  • Senior Moving
  • Student Moves
  • Job Relocation
  • Small Moves
  • U-Pack vs Full Service Comparison
  • U-Pack vs Portable Storage Comparison
  • U-Pack vs Truck Rental Comparison

Awards

U-Pack Rating Image 2025 award
Top 10 Movers in Savannah, GA 2024 award
Top 10 Movers in Savannah, GA 2023 award
Top 10 Movers in Savannah, GA 2022 award

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How we ranked the top Georgia movers

Why you should trust us

We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Georgia.

Rating Methodology

Here's the methodology we used to come up with the best movers in Georgia:

Our data scientist working on the years of experience formula

Our original review-based ranking algorithm

We started with a total of 640 companies that offer moving services in the Georgia area.

From these 640 companies, we analyzed a total of 101,306 reviews dating all the way back to February 2008.

We also reviewed a total of 128 state and federal moving licenses from these 640 companies and 1,967 different 3rd party review and social profiles.

Each of the ~101,000 reviews was scored according to our detailed 11-point rating criteria

This gave us a total of 244,772 data points to compute individual company scores.

Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 37,417 Savannah moving company data points from the past 2 years that carry more weight.

Bayesian averages calculated to fairly account for the differences between companies that are newer.

The Great Guys Moving 11-Point Rating Breakdown

Our 11-point rating criteria scores every Georgia moving company across 11 of the most important criteria for a succesful moving experience.

Quality

Overall quality of the service provided on moving day.

8.13/10 avg in Georgia from 47,109 reviews

Punctuality

Did the crew show up on-time with the required equipment?

7.69/10 avg in Georgia from 16,968 reviews

Affordability

How affordable was the moving service?

7.37/10 avg in Georgia from 9,317 reviews

Communication

Responsiveness before, during, and after the move.

7.25/10 avg in Georgia from 19,326 reviews

Stick to Prices

Was the final price consistent with the original quote?

5.38/10 avg in Georgia from 5,730 reviews

Speed

Efficiency without taking unnecessary time to increase costs.

8.23/10 avg in Georgia from 18,147 reviews

Friendliness

Was the moving crew cordial and friendly on moving day?

8.66/10 avg in Georgia from 26,563 reviews

Will Hire Again

How likely a customer is to hire the same movers again.

7.88/10 avg in Georgia from 48,592 reviews

Professionalism

Did the moving crew behave professionally on moving day?

8.01/10 avg in Georgia from 27,666 reviews

Conflict Handling

How well the company responds to accidents and issues.

3.81/10 avg in Georgia from 6,256 reviews

Precision & Care

Were walls scratched? Did furniture get damaged or lost?

7.55/10 avg in Georgia from 20,178 reviews