USA Family Moving & Storage
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Customer Reviews of USA Family Moving & Storage
We analyzed and organized the customer reviews of USA Family Moving & Storage in South Fulton, GA using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for USA Family Moving & Storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“delivered great moving service without issues ”
“great service by movers ”
“great work by movers ”
“they are great and helpful ”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“they were timely ”
“good on time ”
“completion took three hours from start ”
“they showed up on time ”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“felt overcharged for small move”
“good price for great work”
“good 30% cheaper than others ”
“extra payment demanded for another move”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“they were communicative throughout the moving process ”
“excellent customer service from start to end ”
“communication was clear ”
“multiple calls with dispatcher but unresolved issues”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“charged more after longer move duration”
“price increased without loading all property”
“cost almost double the estimate ”
“gave me an upfront quote ”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“move was completed efficiently and quickly ”
“took 3-4 hours for a 2-hour move”
“movers fast and efficient ”
“move finished very quick ”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“crew was friendly and approachable ”
“they are friendly ”
“Henry and Larry are great ”
“they are friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“recommend this company and would hire again ”
“recommend this company and would hire again”
“will not be using again”
“recommend this company and would hire again ”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“amazing professionalism in their work ”
“very professional ”
“great job by the crew ”
“they are professional ”
10. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“handled items with great care during move ”
“took extra care with my furniture ”
“careful with loading and unloading ”
“no mention of damages ”
Customer Insights
Local Move Duration: 5.75 hours from 4 reviews
Great Crew Members
| Mike | led the crew well in the moving process |
| Mike S, Greg | Mike S and Greg were amazing and professional |
| Henry, Richard, Carlo | great job by all the guys |
| Antonio, Tomas, Richard | great work by Antonio, Tomas, Richard |
| Deion,Richard | Deion and Richard fast, efficient, and friendly |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
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