Star USA Moving LLC Review
Looking to hire Star USA Moving LLC? See our detailed 11-point review based on our independent analysis of Star USA Moving LLC, 92 other Sandy Springs moving companies, and 640 moving companies in Georgia.
Key Takeaways:
- Overall rating: 4.47 out of 10
- Highest 11-point rating category: Friendliness
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
Based in Atlanta, GA, Star USA Moving LLC is a full-service moving and storage company. The company provides both residential and commercial clients with stress-free packing and unpacking services, all while maintaining a high level of professionalism and attention to detail. Star USA Moving LLC is fully licensed, bonded, and insured, and it operates a well-maintained fleet of moving trucks. They cater to local and long distance moves within the Atlanta area. Further, for those in need of a secure and safe environment for their belongings, the company also offers storage services. Quality service and commitment to customer satisfaction are what sets them apart. If you happen to be looking for more options, feel free to check movers in Sandy Springs, GA.
Our Research
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between Star USA Moving LLC & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Quality | 5.82 | ↓ -29.9% | 77 | 60 | 56.2% | |
| Punctuality | 4.00 | ↓ -49.9% | 16 | 35 | 31.4% | |
| Affordability | 3.46 | ↓ -54.3% | 17 | 42 | 28.8% | |
| Communication | 3.24 | ↓ -56.4% | 16 | 48 | 25.0% | |
| Stick to Prices | 1.85 | ↓ -69.0% | 7 | 63 | 10.0% | |
| Speed | 6.53 | ↓ -22.6% | 22 | 12 | 64.7% | |
| Friendliness | 6.69 | ↓ -23.4% | 30 | 16 | 65.2% | |
| Will Hire Again | 5.45 | ↓ -32.3% | 77 | 71 | 52.0% | |
| Professionalism | 4.98 | ↓ -39.1% | 34 | 39 | 46.6% | |
| Conflict Handling | 1.98 | ↓ -51.3% | 5 | 36 | 12.2% | |
| Precision & Care | 5.18 | ↓ -34.6% | 30 | 36 | 45.5% |
Recent Star USA Moving LLC Reviews
Quality - 5.82/10
Overall quality of the service provided on moving day.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Punctuality - 4.00/10
Did the crew show up on-time with the required equipment?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Affordability - 3.46/10
How affordable was the moving service?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Communication - 3.24/10
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Stick to Prices - 1.85/10
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Speed - 6.53/10
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Friendliness - 6.69/10
Was the moving crew cordial and friendly to be around on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Will Hire Again - 5.45/10
How likely a customer is to hire the same movers again for their next move.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Professionalism - 4.98/10
Did the moving crew behave in a professional manner on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Conflict Handling - 1.98/10
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Precision & Care - 5.18/10
Were walls scratched? Did furniture get scuffed, broken, or lost?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Additional Details
Moving Services Offered by Star USA Moving LLC
- Full Service Moving Company
- Stress Free Packing Services
- Long Distance Moves
- Storage Services
- Local Moves
- Commercial Moves
- Hourly Moving Services
- Packing Services
- Cheap Moving Services
- Furniture Moving Services
Licenses
State & federal license information
USDOT Interstate License
Status: Authorized for Interstate Moves (last checked 6/28/25)- USDOT: 2354845
- MC: 806471
- ENTITY TYPE: Carrier
2
Registered Trucks, Tractors, or Vans
2
Registered Drivers
2/12/25
Most Recent USDOT Update
70,000
Annual Interstate Miles (2024)
Detailed Customer Insights
Based on our analysis of Star USA Moving LLC's customer reviews:
2.75 hrs
Local Move Duration
based on 5 reviews
3 days
Interstate Move Duration
based on 16 reviews
Average Cost
$5,356.00
based on 13 historical data points
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Contact Star USA Moving LLC
- 6251 Smithpointe Dr # 121, Norcross, GA, 30092
- (678) 462-8392
- http://www.starusamoving.com/
Follow Star USA Moving LLC:
How we ranked the top Georgia movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Georgia.
Rating Methodology
Here's the methodology we used to come up with the best movers in Georgia:
Our original review-based ranking algorithm
We started with a total of 640 companies that offer moving services in the Georgia area.
From these 640 companies, we analyzed a total of 101,306 reviews dating all the way back to February 2008.
We also reviewed a total of 128 state and federal moving licenses from these 640 companies and 1,967 different 3rd party review and social profiles.
Each of the ~101,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 244,772 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 36,772 Sandy Springs moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every Georgia moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
