Based in Atlanta, GA, Star USA Moving LLC is a full-service moving and storage company. The company provides both residential and commercial clients with stress-free packing and unpacking services, all while maintaining a high level of professionalism and attention to detail. Star USA Moving LLC is fully licensed, bonded, and insured, and it operates a well-maintained fleet of moving trucks. They cater to local and long distance moves within the Atlanta area. Further, for those in need of a secure and safe environment for their belongings, the company also offers storage services. Quality service and commitment to customer satisfaction are what sets them apart. If you happen to be looking for more options, feel free to check movers in Sandy Springs, GA.
Star USA Moving LLC
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Star USA Moving LLC
Additional Cities Served: Roswell, Johns Creek, Alpharetta, Brookhaven, Dunwoody, Peachtree Corners, MiltonShow More >
Moving Services
- Full Service Moving Company
- Stress Free Packing Services
- Long Distance Moves
- Storage Services
- Local Moves
- Commercial Moves
- Hourly Moving Services
- Packing Services
- Cheap Moving Services
- Furniture Moving Services
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Customer Reviews of Star USA Moving LLC
We analyzed and organized the customer reviews of Star USA Moving LLC in Sandy Springs, GA using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Star USA Moving LLC based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“Terrible service overall.”
“terrible experience overall”
“the furniture move went off without a hitch”
“these guys were awesome”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“showed up within the promised 3-day pickup window”
“arrived 4 hours late with no notice”
“only a 15 minute heads up on arrival time”
“they were timely”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“expensive short of what the price was”
“cheaper than most”
“charged twice the quote”
“charged more than 2x the original quote”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“Rude and made excuses.”
“very friendly and customer service oriented”
“poor communication about callbacks and service issues”
“no return phone call”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“overcharged on the truck capacity compared to quote”
“charged more than 2x the original quote”
“implied scamming behavior”
“charged 1000 over the estimate”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“he moves stuff fast”
“left messes, packed items haphazardly”
“failed to deliver items”
“took 6 weeks from pickup to delivery”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“Unacceptable and rude behavior.”
“very friendly”
“shrugged responsibility, didn't address issues properly”
“treated with a lack of respect”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“Would definitely not hire again.”
“Don't use this company”
“would definitely give props and thank again”
“definitely use them again”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“Unprofessional behavior, almost fought my son.”
“inexperienced movers and unprofessional”
“awesome service reflects professionalism”
“crew was in a rush and unprofessional”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“reimbursements for damages were minimal and delayed”
“signed for inadequate insurance coverage”
“implied unwillingness to right a wrong”
“Offered a negligible settlement and sent less.”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“several items of furniture broken”
“not a scratch, break, or tear in sight”
“not a single scratch on furniture”
“items were broken, and large pieces forgotten”
Customer Insights
Cost: $ 5205.00 from 13 historical data points
Local Move Duration: 2.75 hours from 5 reviews
Interstate Move Duration: 3 days from 16 reviews
Great Crew Members
| Raymond | Raymond made me feel good and was very helpful |
| Alex | was the only point of contact and provided updates |
| Wayne, Malcolm, Reshaun, Mitch | great job, professional and timely |
| Raymond | worked out any day I needed |
| Alex | runs a great team |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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