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U-Box at U-Haul Review

Updated Jun 12, 2025
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Looking to hire U-Box at U-Haul? See our detailed 11-point review based on our independent analysis of U-Box at U-Haul, 100 other Nicholson moving companies, and 637 moving companies in Georgia.

Key Takeaways:

  • Overall rating: 5.13 out of 10
  • Highest 11-point rating category: Quality
  • Our rankings and results are unbiased & backed by data… NOT paid promotions

About

U-Haul, established in 1945 by WWII Navy veteran L.S. "Sam" Shoen and his wife Anna Mary Carty Shoen, has significantly shaped the DIY moving industry across North America. Based in Phoenix, Arizona, U-Haul has grown substantially over the decades, now operating locations throughout North America. The company offers a wide range of services tailored to do-it-yourself movers, including truck and trailer rentals, self-storage units, portable moving containers, and moving labor assistance. U-Haul is particularly noted for its historical commitment to convenience and customer service, famously integrating a vast network of local dealers to facilitate efficient and accessible services. This strategy, combined with continuous innovation, such as the introduction of a 24/7 truck share system, has solidified U-Haul's position as a leader in the moving industry. The company is also committed to military support and community engagement, featuring prominently in their operations and corporate identity.

Our Research

  • Analyzed 3 total reviews
  • Reviewed 1 social profiles and review listings
  • Checked for license verification at GDPS & FMCSA
  • Crunched 8 data points pertaining to the above

11 Point Rating

MetricScorevs NationwidePositive ReviewsNegative ReviewsPositive Score
Quality6.72↓ -19.1%1150.0%
Will Hire Again6.46↓ -19.8%1150.0%
Professionalism5.97↓ -27.0%010.0%
Conflict Handling2.03↓ -50.1%010.0%
Precision & Care6.18↓ -22.0%1150.0%

Recent U-Box at U-Haul Reviews

Quality - 6.72/10

Overall quality of the service provided on moving day.

Recent Customer Praises
everything arrived in excellent condition
Recent Customer Complaints
terrible experience overall with the move
Overall Review Distribution
Positive
1 (50.0%)
Negative
1 (50.0%)

Additional Details

Moving Services Offered by U-Box at U-Haul

  • International Moving
  • College Moving
  • Military Moving
  • Local Moving
  • Long-Distance Moving
  • Packing Services
  • Storage Services
  • Cross-Country Moving
  • Last-Minute Moving
  • Furniture Moving

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How we ranked the top Georgia movers

Why you should trust us

We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Georgia.

Rating Methodology

Here's the methodology we used to come up with the best movers in Georgia:

Our data scientist working on the years of experience formula

Our original review-based ranking algorithm

We started with a total of 637 companies that offer moving services in the Georgia area.

From these 637 companies, we analyzed a total of 101,306 reviews dating all the way back to February 2008.

We also reviewed a total of 127 state and federal moving licenses from these 637 companies and 1,964 different 3rd party review and social profiles.

Each of the ~101,000 reviews was scored according to our detailed 11-point rating criteria

This gave us a total of 244,772 data points to compute individual company scores.

Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 37,558 Nicholson moving company data points from the past 2 years that carry more weight.

Bayesian averages calculated to fairly account for the differences between companies that are newer.

The Great Guys Moving 11-Point Rating Breakdown

Our 11-point rating criteria scores every Georgia moving company across 11 of the most important criteria for a succesful moving experience.

Quality

Overall quality of the service provided on moving day.

8.13/10 avg in Georgia from 47,109 reviews

Punctuality

Did the crew show up on-time with the required equipment?

7.69/10 avg in Georgia from 16,968 reviews

Affordability

How affordable was the moving service?

7.37/10 avg in Georgia from 9,317 reviews

Communication

Responsiveness before, during, and after the move.

7.25/10 avg in Georgia from 19,326 reviews

Stick to Prices

Was the final price consistent with the original quote?

5.38/10 avg in Georgia from 5,730 reviews

Speed

Efficiency without taking unnecessary time to increase costs.

8.23/10 avg in Georgia from 18,147 reviews

Friendliness

Was the moving crew cordial and friendly on moving day?

8.66/10 avg in Georgia from 26,563 reviews

Will Hire Again

How likely a customer is to hire the same movers again.

7.88/10 avg in Georgia from 48,592 reviews

Professionalism

Did the moving crew behave professionally on moving day?

8.01/10 avg in Georgia from 27,666 reviews

Conflict Handling

How well the company responds to accidents and issues.

3.81/10 avg in Georgia from 6,256 reviews

Precision & Care

Were walls scratched? Did furniture get damaged or lost?

7.55/10 avg in Georgia from 20,178 reviews