U-Box at U-Haul Review

Looking to hire U-Box at U-Haul? See our detailed 11-point review based on our independent analysis of U-Box at U-Haul, 100 other Nicholson moving companies, and 637 moving companies in Georgia.
Key Takeaways:
- Overall rating: 5.13 out of 10
- Highest 11-point rating category: Quality
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
U-Haul, established in 1945 by WWII Navy veteran L.S. "Sam" Shoen and his wife Anna Mary Carty Shoen, has significantly shaped the DIY moving industry across North America. Based in Phoenix, Arizona, U-Haul has grown substantially over the decades, now operating locations throughout North America. The company offers a wide range of services tailored to do-it-yourself movers, including truck and trailer rentals, self-storage units, portable moving containers, and moving labor assistance. U-Haul is particularly noted for its historical commitment to convenience and customer service, famously integrating a vast network of local dealers to facilitate efficient and accessible services. This strategy, combined with continuous innovation, such as the introduction of a 24/7 truck share system, has solidified U-Haul's position as a leader in the moving industry. The company is also committed to military support and community engagement, featuring prominently in their operations and corporate identity.
Our Research
11 Point Rating
Metric | Score Out of 10 | vs Nationwide Comparison between U-Box at U-Haul & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
---|---|---|---|---|---|---|
Quality | 6.72 | ↓ -19.1% | 1 | 1 | 50.0% | |
Will Hire Again | 6.46 | ↓ -19.8% | 1 | 1 | 50.0% | |
Professionalism | 5.97 | ↓ -27.0% | 0 | 1 | 0.0% | |
Conflict Handling | 2.03 | ↓ -50.1% | 0 | 1 | 0.0% | |
Precision & Care | 6.18 | ↓ -22.0% | 1 | 1 | 50.0% |
Recent U-Box at U-Haul Reviews
Quality - 6.72/10
Overall quality of the service provided on moving day.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Will Hire Again - 6.46/10
How likely a customer is to hire the same movers again for their next move.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Professionalism - 5.97/10
Did the moving crew behave in a professional manner on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Conflict Handling - 2.03/10
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Precision & Care - 6.18/10
Were walls scratched? Did furniture get scuffed, broken, or lost?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Additional Details
Moving Services Offered by U-Box at U-Haul
- International Moving
- College Moving
- Military Moving
- Local Moving
- Long-Distance Moving
- Packing Services
- Storage Services
- Cross-Country Moving
- Last-Minute Moving
- Furniture Moving
Licenses
State & federal license information
USDOT Interstate License
Status: Authorized for Interstate Moves (last checked 7/04/25)- USDOT: 428379
- MC: 880711
- ENTITY TYPE: Carrier
83
Registered Trucks, Tractors, or Vans
146
Registered Drivers
10/01/24
Most Recent USDOT Update
2,056,000
Annual Interstate Miles (2023)
Detailed Customer Insights
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Contact U-Box at U-Haul
- Nicholson, GA, 30565
- (706) 521-0292
- https://www.uhaul.com/Locations/UBox-Containers-near-Athens-GA-30601/879071/
How we ranked the top Georgia movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Georgia.
Rating Methodology
Here's the methodology we used to come up with the best movers in Georgia:

Our original review-based ranking algorithm
We started with a total of 637 companies that offer moving services in the Georgia area.
From these 637 companies, we analyzed a total of 101,306 reviews dating all the way back to February 2008.
We also reviewed a total of 127 state and federal moving licenses from these 637 companies and 1,964 different 3rd party review and social profiles.
Each of the ~101,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 244,772 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 37,558 Nicholson moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every Georgia moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?