Compass Self Storage

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About Compass Self Storage

Compass Self Storage is a moving and storage company with multiple locations across the United States. They offer a range of services, including personal storage, business storage, boat and RV storage, and more. Compass acts as a storage concierge service, providing packing and moving supplies, arranging truck rentals, and contacting moving services on behalf of their customers. Their facilities offer various features such as climate-controlled units, indoor units, contactless rentals, digital surveillance, and secure entry access. If you are considering a move and are in need of services like these, take some time to compare others in the area to be well informed. Visit the Carrollton, GA movers page. Customer satisfaction is their top priority, and they strive to make the storage experience hassle-free and convenient.

Additional Cities Served: Powder Springs, Dallas

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Moving Services

  • Packing Supplies
  • Truck Rental

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Customer Reviews of Compass Self Storage

We analyzed and organized the customer reviews of Compass Self Storage in Carrollton, GA using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Compass Self Storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:

1. Quality

9.48/10

Nationwide Average: 8.44/10

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Recent Reviews Mention...

excellent service provided

had an amazing experience

Alicia made the process quick and easy

Loved the experience

2. Punctuality

8.26/10

Nationwide Average: 8.07/10

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Recent Reviews Mention...

Got me set up in 15 minutes on a Sunday

they rebooked me even after being an hour late

Everything was ready at the time of my reservation

Quick service

3. Affordability

8.12/10

Nationwide Average: 7.69/10

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Recent Reviews Mention...

helped me get the best pricing

paying triple what we were last year

even better price

phenomenal prices

4. Communication

9.58/10

Nationwide Average: 7.53/10

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Recent Reviews Mention...

Alicia was very helpful

very informative and helpful

Alicia is very helpful and kind

customer service was fantastic

5. Stick to Prices

3.29/10

Nationwide Average: 5.99/10

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Recent Reviews Mention...

increased the price of the unit

offered to keep the truck for no extra charge

Terri gave a different price than originally quoted

quote one price, charge another

6. Speed

9.55/10

Nationwide Average: 8.58/10

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Recent Reviews Mention...

Everything was done quickly

service was fast

got me out fast

move was fast

7. Friendliness

9.85/10

Nationwide Average: 8.91/10

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Recent Reviews Mention...

very helpful and courteous

employees are top notch

extremely positive can do attitude

Alicia is very kind

8. Will Hire Again

9.3/10

Nationwide Average: 8.18/10

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Recent Reviews Mention...

recommend this company and would hire again

would hire again because of good services

Thanks very much for the assistance

would hire again

9. Professionalism

9.38/10

Nationwide Average: 8.31/10

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Recent Reviews Mention...

employees conducted themselves professionally

Alicia was very professional

very nice and experienced

Maria and Alisha were professional

10. Conflict Handling

4.18/10

Nationwide Average: 4.07/10

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Recent Reviews Mention...

did not right the wrong of leaking roof

took care of me after a cancellation

Always go above and beyond

goes out of his way to help

11. Precision & Care

6.58/10

Nationwide Average: 8.01/10

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Recent Reviews Mention...

half my stuff was ruined due to a leak

nothing was damaged or ruined

careful staff

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Great Crew Members

AliciaAlicia was very helpful
AliciaAlicia came to the rescue and solved our problems
Aliciamade the process quick and easy
Aliciavery helpful and kind, came back after hours to help
MariaMaria was helpful and kind
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Compass Self Storage

Location
1680 Hiram Douglasville Hwy, Hiram, GA, 30141
Phone
(770) 450-4304
Link
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