Compass Self Storage provides a hassle-free storage concierge service, offering packing and moving supplies, truck rental, and moving services. With multiple locations throughout the United States, this nationwide company can fulfill various residential and business storage needs. It ensures customer satisfaction by offering amenities such as climate-controlled units, indoor units, contactless rentals, and secure entry access. If you're interested in finding other moving options in the area, you might want to check out the list of quality moving companies in Newnan, GA. Compass Self Storage's facilities focus on ease and convenience, prioritizing dependable security and accessibility for their customers.
Compass Self Storage
About Compass Self Storage
Additional Cities Served: Peachtree City, Union City, Fairburn
Moving Services
- Packing Supplies
- Truck Rental
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Customer Reviews of Compass Self Storage
We analyzed and organized the customer reviews of Compass Self Storage in Newnan, GA using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Compass Self Storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
8.82/10
Nationwide Average: 8.44/10
Recent Reviews Mention...
“Great experience made it a smooth move”
“Had a wonderful experience”
“great service”
“given a vehicle needing maintenance affected quality”
2. Affordability
6.37/10
Nationwide Average: 7.69/10
Recent Reviews Mention...
“Great rates”
“flexible fees made my choice warranted”
“They offer us a good deal”
“"most reasonable price and very convenient"”
3. Communication
8.61/10
Nationwide Average: 7.53/10
Recent Reviews Mention...
“staff was very helpful and answered all my questions”
“Jessica was very nice and handled my situation”
“Sterling was very helpful and informative.”
“process was very smooth and simple”
4. Stick to Prices
2.31/10
Nationwide Average: 5.99/10
Recent Reviews Mention...
“charged after belongings moved out”
“expect rate increases after signing up”
“corporate office misinformation about discounts”
“apply extra rates without notice”
5. Speed
8.8/10
Nationwide Average: 8.58/10
Recent Reviews Mention...
“Fast and efficient”
“Really fast process”
“quick”
“fast service”
6. Friendliness
9.55/10
Nationwide Average: 8.91/10
Recent Reviews Mention...
“Jessica was full of smile”
“Jessica was a delight and provided awesome customer service”
“they are friendly”
“Lisa and Sterling provided great customer service.”
7. Will Hire Again
8.09/10
Nationwide Average: 8.18/10
Recent Reviews Mention...
“would hire again”
“recommend this company and would hire again”
“would hire again”
“would hire again”
8. Professionalism
8.19/10
Nationwide Average: 8.31/10
Recent Reviews Mention...
“very responsible and knowledgeable”
“gentleman repairing tire was professional”
“Sterling was professional”
“very professional and helpful”
9. Conflict Handling
3.35/10
Nationwide Average: 4.07/10
Recent Reviews Mention...
“Jessica got me squared”
“no one has reached out to rectify”
“Management has yet to release a statement”
“went above and beyond to accommodate”
Great Crew Members
| Charles & Jessica | very helpful and answered all my questions |
| Jessica | handled my situation and was very nice |
| Jessica | Jessica's customer service was awesome |
| Jessica,Sterling | Jessica was more than helpful, Sterling keeps smiling |
| Sterling | Sterling was very helpful and informative. |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
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