If you’re looking for a convenient way to move across state lines, U-Pack is your best option. For a low price, it will deliver a weatherproof metal container to your doorstep that you can pack and load yourself. When you’re ready, U-Pack will send a professional driver to take the container to your new home or a nearby storage unit for you to unload. The entire process is not only simple but also speedy and affordable. You don’t have to wait several weeks for your belongings to arrive, and there are no surprise charges. You pay only for the space you use, making staying on a budget easy. U-Pack has locations across the United States. It has a service center in Conley, GA that services the surrounding areas, including Atlanta, GA.
U-Pack
About U-Pack
Additional Cities Served: Smyrna, Stonecrest, Rome, East Point, Stockbridge, Carrollton, McDonoughShow More >
Moving Services
- Long Distance Moving
- Military Moves
- Cross Country Moving
- Senior Moving
- Student Moves
- Job Relocation
- Small Moves
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Customer Reviews of U-Pack
We analyzed and organized the customer reviews of U-Pack in Atlanta, GA using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for U-Pack based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
8.28/10
Nationwide Average: 8.44/10
Recent Reviews Mention...
“didn't experience full satisfaction due to pickup delay”
“seamless move and very pleased”
“Always on point with moving service”
“few things broke”
2. Punctuality
7.32/10
Nationwide Average: 8.07/10
Recent Reviews Mention...
“Do not expect your box to arrive on time.”
“they were a day late delivering the cube”
“My things arrived days ahead of schedule”
“they were on time”
3. Affordability
8.86/10
Nationwide Average: 7.69/10
Recent Reviews Mention...
“only pay for used space, felt affordable”
“Decided not to go with a high-cost company”
“wanted to find a cost-effective way”
“second cube was only a fraction of the first cube's cost”
4. Communication
7.87/10
Nationwide Average: 7.53/10
Recent Reviews Mention...
“The company was very responsive to my frustrations.”
“VERY pleased with customer service”
“efficiently contacted us the whole time”
“had to call a few times to obtain the link”
5. Stick to Prices
6.76/10
Nationwide Average: 5.99/10
Recent Reviews Mention...
“didn't want to take accountability”
“contract said 1 to 3 days, received it a week later”
“They honored the pricing, no hidden fees.”
“hidden fee not discovered until paperwork in hand”
6. Speed
7.19/10
Nationwide Average: 8.58/10
Recent Reviews Mention...
“Arrived days ahead of schedule”
“shipment was delayed nearly 2 weeks”
“got my furniture moved ahead of schedule”
“took much longer than expected”
7. Friendliness
8.09/10
Nationwide Average: 8.91/10
Recent Reviews Mention...
“drivers were friendly and helpful”
“Super kind and professional”
“Great experience all around”
“He did all of that with a warm and friendly smile”
8. Will Hire Again
7.87/10
Nationwide Average: 8.18/10
Recent Reviews Mention...
“highly recommend and would use again”
“would definitely hire again”
“would not hire again”
“do not use this company”
9. Professionalism
7.65/10
Nationwide Average: 8.31/10
Recent Reviews Mention...
“extremely professional and on point”
“Everyone was professional and easy to work with”
“Jim was very professional, others were courteous.”
“The gentleman...was professional and accommodating”
10. Conflict Handling
4.42/10
Nationwide Average: 4.07/10
Recent Reviews Mention...
“didn't want to take accountability”
“needed items right away, did not accommodate”
“Bobby went above and beyond during unloading”
“unwilling to help”
11. Precision & Care
7.59/10
Nationwide Average: 8.01/10
Recent Reviews Mention...
“covering less for damages than expected”
“none of our items were damaged”
“none of my items were damaged”
“no damage to any of my stuff”
Customer Insights
Cost: $ 3748.00 from 5 historical data points
Interstate Move Duration: 5 days from 17 reviews
Great Crew Members
| ABF | deserving of specific praise |
| Bobby H. | Bobby helped me unload to a staging area |
| Carlos | amazingly helpful in making sure of proper space |
| Jim | Jim at the VA Beach was very professional and courteous. |
| Both guys | deserved praise for the great job |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact U-Pack
1165 Wilburn Rd, Conley, GA, 30288
(877) 475-4036
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